Lean Six Sigma Specialist II, Quality and Operations ...

SummaryThis individual contributor position works independently to perform complex duties related to Lean Six Sigma and Health System performance improvement functions under the Manager, EPMO & Lean Transformation, Quality & Operational Excellence department. The Lean Six Sigma Specialist II will lead system-level process and performance improvement initiatives at the service line or organizational level. This position is remote eligible, however you need to be located in the DFW area.Experience and EducationBachelor''s degree in Business Administration, Public Health, Management Science, Engineering, Nursing, Social Sciences, or similar degree. Advanced degree preferred. Five (5) years'' of experience with quality improvement, LEAN, Six Sigma, Institute for Healthcare Improvement, High Reliability Organizations and/or other improvement methodologies; OR, Master''s degree, and three (3) years'' experience with quality improvement, LEAN, Six Sigma, Institute for Healthcare Improvement, High Reliability Organizations and/or other improvement methodologies Two (2) years supervisory experience (over process improvement projects) required.Black Belt (BB) certification or Master Black Belt certification in Lean Six Sigma or equivalent is preferred. Job DutiesAnalyzes care delivery systems across the continuum of care and all healthcare settings using variety of approaches such as value stream analysis, hypothesis testing, statistical process control, measurement system analysis, process mapping, and/or Pareto charts.Facilitates system designs/redesigns using a variety of broad system approaches such as Six Sigma DMAIC, DFSS, systems engineering, and/or IHI Model for Improvement.Develops relevant KPIs and metrics relevant to solving systemic care delivery issues and in alignment with Operational Plan and Balanced Scorecard (BSC).Leads Rapid Improvement Events (RIE) events to enhance flow and coaches process owners through local kaizen events.Trains others in a classroom setting and as part of project teams in basic concepts of process improvement.Performs project management activities that include project team development and success.Facilitates and manages Lean Six Sigma knowledge transfer across the organization. Provides guidance as well as coaching to members of the Quality & Operational Excellence office as well as cross-functional teams in Lean Six Sigma tools, techniques, and methodologies to promote a culture of continuous quality improvement. Collaborates with program directors and managers to assess performance monitoring and implement improvement plans, and to ensure accountability, feedback loops and monitoring systems.Manages and leads large-scale improvement related activities between the Health System and Quality & Operational Excellence Department. Communicates to Health System leadership any resource needs and identify and share any barriers to project implementation.Designs and implements effective processes and programs to improve the quality of care and ensure compliance with nationally recognized quality outcomes.Prepares written and oral presentations for a variety of internal and external audiences and disseminate progress reports to Health System leadership.Performs other duties as assigned.Knowledge, Skills & AbilitiesContent Knowledge and Technical SkillsRecognized within the Quality & OpEx team as ''a person to ask'' when questions arise regarding process improvement tools Utilizes the full range of reference and resource materials and bring additional knowledge to the team Applies and enhances personal knowledgeUnderstands and instructs on process improvement knowledge, Quality Assurance and Process Improvement Plan Patient Safety (QAPI) structure and Balanced Scorecard navigationDemonstrates skills with A3 management process and quality improvement tools, such as Microsoft Project, Visio, Excel, QI Macros, Minitab, MS Teams, or SharePoint Gain Six Sigma Black Belt training or certification if not already acquired Problem Solving and Critical Thinking Skills:Receives facts, terms, concepts, and guidelinesTakes the information apart and explore relationships"”categorize, examine, etc.Distinguishes relevant from irrelevant informationDemonstrates self-awareness of strengths and limitationsSets adequately reasonable goalsIdentifies how a system design accommodates business processesTeam Building and Relationship Management Skills:Encourages high level commitment to the purpose and values of the organizationPrepares and delivers business communications, including meeting agendas, presentations, business reports and project communications plans Identifies stakeholder needs/expectationsAttends meetings with external stakeholders, primarily for the purposes of observation with minimal inputCoaching, Mentoring and DevelopmentDevelops self through self-study and formal trainingSeeks mentoring relationships to facilitates own developmentCoaches and develops other team members, acting as a resource of knowledge and guidanceLeadershipHandles tough situations with emotional maturityUses sound reasoning and logical thinking to effectively persuadeExcels in critical problem solving and defining solutionsSupports departmental decisions surrounding policy and procedures among staffWorking ConditionsWork is performed primarily in office area.SecurityThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record informationUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:

Created: 2025-11-15