Operations Manager
Baker Roofing Company - Roanoke, VA
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Baker Roofing Company u2013 Operations ManagerWe are seeking an experienced Commercial Roofing Operations Manager to join our winning team. You would manage high-profile commercial projects within your region. Baker Roofing invests in our employees by empowering success through a competitive bonus plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance. With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture. Apply today if this sounds like the opportunity you have been looking for! SummaryThe Operations Manager is ultimately responsible for safety, quality, production, training, job planning, communication, and coordination between PM, Superintendent, and office staff for all private and bid jobs assigned to operations department. Your next opportunity starts at Baker Roofing Company!RequirementsTo perform this job successfully, an individual must be able to perform each essential duty adequately. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Minimum QualificationsEducation: Minimum High School graduate / College preferredYears of Experience: At least 10 u2013 15 years in commercial construction/roofing with extensive knowledge of products and installation proceduresCertifications: 30 Hour OSHA Construction card, First Aid/CPR/Bloodborne pathogen trainingComputer: Experienced with Microsoft Outlook, Word, Excel, and schedulingDriveru2019s License: RequiredKnowledge, Skills, and AbilitiesExceptional organization and writing skillsMotivated and professionalExtensive knowledge of roofing which includes u2013 BUR, shingles, tile, single ply, metal, & waterproofing techniques and products, working knowledge of trusses, light weight concrete deck systems, and A/C work that is closely related to re-roofingKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, and other office procedures and terminologyEssential FunctionsReview man-hours, schedule, set-up, and safety for BRC crews, subcontractors, and others Support and train Project Managers, Superintendents, and Foremen on job organization to maximize efficiencyResponsible for customer coordination on all job sites that require communications beyond the Project Manageru2019s scopeMaintain accountability for personnel issues and interface with human resourcesCoordinate u201con the jobu201d training programs for new employees with the Training Department, Superintendents, and Foreman u2013 e.g., specialty metal training, man lift certification, asbestos certification, etc.Attend weekly team leader meetings such as: OT / equipment scheduling and commercial ops / private sales teamAttend and coordinate daily department team meetings, and weekly scheduling meetings to provide status reports / cost information on current jobs for review and discussionMeet with estimating team to help evaluate and provide estimated labor costs for potential projects during the bidding processMeet with submittal team to help determine method, means, and best system for installation during the submittal processReview and approve shop drawings and submittals u2013 make recommendations for changes if necessary and review wind uplift requirementsReview executed contract, contract documents, fact sheet, and all information required during the meeting with the salesman and flag all discrepanciesEnsure that Superintendent job file has been prepared and job is planned out with the field staff before work beginsSchedule and attend pre-planning sessions with General ContractorEnsure warranties have been applied for, work permits, and job contracts are in place, and have been fully executed before any materials are released or work is performed on-site (note: exception to proceeding before contract can only be made by officers of Baker Roofing)Coordinate work schedule with clients and subcontractors and inform PM / Superintendent of all changes in the scheduleMaintain job site records, daily reports, delay requests, and weather reports as required (if records are not prepared by the project engineer, he/she will collect, organize, and maintain these files for the record)Monitor job progress u2013 provide input to assist with production reports and monitoring job costs and review / approve timesheets for completeness and accuracy based on GPS reportsProvide support to Superintendent as required for materials, schedule, and cost informationPrepare estimates for minor change orders and provide information / support to estimators for major change ordersMaintain a change order log and keep AR informed of all pending approved change ordersPrepare RFI to General Contractors and owners as needed and keep logSubmit monthly billings based on contract requirementsCost Control u2013 projection of final costs expected for each job prior to monthly u201cjobs in progressu201d meeting with AccountingAssume responsibility for total project preparation, execution, and close-outResponsible for purchase orders, requisitions, consolidated delivery forms and equipment request formsResponsible to request manufacturer warranty and coordinate with Office Manager for tracking of all warrantiesPhysical DemandsRequires standing up for long periods of timeRequires use of ladders, scaffolds, and stairways Requires ability to climb, lift, balance, walk, and handle materialsRequires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguingRequires seeing details at close rangeRequires repetitive movement, bending or twisting, kneeling, crouching, stooping or crawlingRequires ability to stand, walk, lift, and carry items weighing 50 pounds regularlyWork Environment(15% construction sites; 85% office) At times, the Operations Manager will need to visit job sites with the PM and will be exposed to varying temperatures ranging from heat 90 degrees plus to cold weather which could include temperatures in the teens and rainy conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Disclaimer:The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or [Click Here to Email Your Resumé].EOE Minorities/Females/Disability/Veterans; VEVRAA Federal ContractorPrincipals only. Recruiters, please don''t contact this job poster.
Created: 2026-05-02