Human Services Coordinator I

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Human Services Coordinator I. The Children''s Service Coordinator (CSC) is responsible for coordinating services for DDS-eligible children and their families within the Greater Boston Area Office. Based on a mutual planning process with the family and assessment of need, the CSC assists care-givers with planning, accessing generic community based supports, understanding SPED process and the identifying and referring to internal and external supports. Elements of the role include: service coordination, case management, information and referral, data management and inter-agency linkage. Duties and Responsibilities (these duties are a general summary and not all inclusive): Assist with the assessment of risk, needs, and the prioritization of DDS services as available and appropriate, based on standardized protocol and departmental policy guidelines. Provides oversight for DDS services and collaborates extensively and effectively with outside agencies. Oversee, monitor and develop, with families and provider agencies, Department of Elementary and Secondary Education (DESE)/Department of Developmental Services (DDS) programs (Prevention Plans) for the Area. Responsible for a caseload of individuals who are between the ages of 0 and 18. Maintain accurate and complete information in the Meditech and HCSIS systems for caseload members, including completion of progress notes, and accuracy of services enrollment/ completion. Preferred Qualifications: Candidates fluent in Spanish preferred. Comfortable with personal computers as there will be data entries required in specific databases. Please Note: Driving will be part of the duties of this position. The candidate must have a valid Mass Driver''s License and reliable transportation. Schedule: This is a full-time, 37.5 hour position. Days off to include Sunday/Saturday. Interested applicants should be flexible in schedule as there may be occasional nights and weekend meetings with individuals, guardians, families and other agencies. About the Agency: The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. Pre-Hire Process: Recommended candidates must successfully complete pre-employment screening which includes: • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. • Education, licensure and certifications will be verified in accordance with the Human Resources Division''s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth''s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form If you have any questions please contact the Human Resources Customer Service line at 978-774-5000.Qualifications: This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below. Substitutions: I. A Bachelor''s degree in a related field may substitute for two (2) years of the required (A) experience. Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver''s license at a class level specific to assignment. Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor''s degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Executive Order 595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Created: 2025-11-15