Associate Analyst, IT Support

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You''ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.As an Associate Analyst, IT Support, you will be in Moreno Valley, California at our ResMed distribution center. Reporting into the Enterprise Technology Services Manager, you will deliver an extraordinary customer experience and IT support to the Distribution teams. During any issues, outages or major incidents you would collaborate with the Incident Management team to assist with resolution. We are small, mighty, which allows you to learn new things and build your skills while working with an awesome team!Let''s talk about the role:Zebra label printers, RF barcode scanners setup/configurationWarehouse management system (WMS, WCS) knowledgeActive Directory/Exchange ManagementOnsite support at our Moreno Valley distribution centerPhone and Ticket support globallySCCM imaging of machinesOn-call rotationSupport Audio/Visual and conference rooms, support hardware and network systems, phone, and video conference equipmentCollaborate with in a global teamPerforms other project and duties as assignedLet''s talk about you:Minimum of one (1) year of experience in the support of Microsoft desktop operating systems and applications suites in a Windows 10 and Mac environment. Previous experience in warehouse environment desirable.You are charismatic and will easily build relationships with the Warehouse operations teams.You love helping people and love solving problems.You are inquisitive and love technology.You are a natural problem solver.You are a critical thinker.You are an experienced IT Help Desk Technician that can solve advanced technical problems.You can share your knowledge in an easy-to-understand way.Joining us is more than saying ''yes'' to making the world a healthier place. It''s discovering a career that''s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

Created: 2025-11-15