MSP Lead SOW Procurement Coordinator

ObjectiveThe MSP SOW Procurement Coordinator assists the clients project buyers with procuring, managing, and remittance processing of service contracts under Statement of Work (SOW) agreements. Partners with project buyers to enter, provide oversight and manage the lifecycle of SOWs including supplier invoice administration and settlement. The coordinator works closely with client buyers, procurement stakeholders, and suppliers to ensure program services are aligned to changing needs and contractual service levels. Works with client facing team(s) to optimize delivery processes to service clients in a high quality, cost-effective manner for multiple client work locations.Duties and ResponsibilitiesDevelops partnering relationships with clients project buyer community, learns historical buying patterns, and anticipates future needs of the departments supported by the Managed Service Program (MSP) team.Provides recommendations for SOW classification based on requirements and standards outlined in collaboration with the client and Randstad.Manages all SOW load and oversight activity through the use of Vendor Management System (VMS) technology.Supports supplier requirements, training, and activities.Oversees the use of VMS technology by client project buyers, stakeholders, and service suppliers to ensure transaction activity is recorded within the VMS and supporting technologies are accurate and timely.Evaluates SOW agreement terms for conformity and compliance against client required contractual language and agreement structure; escalates deviations for client approvals/decision making.Supports program Standard Operating Procedures (SOP) training and updates to supplier and client project buyer community to ensure understanding and compliance of VMS technology use and overall program municates program procedural changes and updates to engaged suppliers and client-users on time.Confirms suppliers appropriately manage their employee on-boarding, employee relations issues, and off-boarding activities.Provides and analyzes standard program reporting to client buyers and stakeholders, including the support of ad hoc report requests as required.Establishes and maintains a proactive, positive working relationship with client end-users through regular phone and in-person contact (site visits as required) within the assigned market area/service category.Supports the Operations Manager of Randstad MSP (Randstad Managed Service Program) in ensuring financial goals and objectives are met or exceeded as well as full compliance with all Randstad policies and procedures.Participates in special projects and performs other duties as assigned.Education:Bachelor''s degree in business or a related field preferredWork Experience:2-4 years of SOW management within an MSP environment or service procurement experience and where applicable, a proven track record measured by customer service levels and satisfaction, improved costs and value, increased responsibilities, and working relationships with colleagues and management.Previous experience serving in a buyer support function procuring information technology or professional service contracts is preferred.Knowledge, Skills, and AbilitiesSkilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation settings with various levels of professionals both internal and external.Ability to establish and maintain effective working relationships.Ability to professionally and effectively represent the organization as required.Ability to perform accurately in a detailed environment while being able to effectively prioritize, organize and perform multiple work assignments simultaneously.Ability to self-manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results.Ability to demonstrate high-level customer service to internal and external clients.Ability to effectively influence others at various levels within the organization and those who represent clients.Knowledge of and the ability to utilize best practices in purchasing, procurement, and client negotiation.Knowledge of and the ability to effectively utilize accounts payable, purchase order, and Vendor Management Systems and tools.Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.Knowledge of SAP Fieldglass preferred.Whats in it for you:Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailersFor certain positions, Covid-19 vaccination and/or testing may be required by Randstad''s client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards (. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

Created: 2025-10-04