Closing supervisor (PIC) Person-in-charge

Job DescriptionGeneral Store is Hiring! If you are looking for a fun place to work and a great career, look no further! General Summary The closing manager on duty manages overall store operations and the achievement of company goals and directives for the closing shift at The General Store. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service • Provide positive representation of store. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Provide a friendly, outgoing demeanor; work well with customers as well as associates. • Ensure all calls and pages are answered promptly, courteously and effectively. • Handle customer complaints. Work to resolve problems with the customer and have store''s best interest taken into consideration. • Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations • Ensure a positive, professional and safe work environment for all associates. • Supervise the ''general operations'' of the entire store. • Responsible for closing the store. • Assist with the implementation of Store programs. • Ensure successful Loss Prevention, Safety and Internal Audits. • Work with Managers and Assistant Managers on all aspects of running the store. • Communicate issues to the leadership team. • Assist with special projects within the district as set forth by the District Manager. • Implement new Standard Operating Procedures into store execution. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. • Assist with store signing standards. • Oversee all cashiering functions including training, maintenance, audits, and reports. • Assist with managing and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). • Visit competition to be familiar with what they are doing. • Perform all other duties as assigned. Inventory & Merchandising • Assist to ensure forklift operations and receiving is completed in a safe and efficient way. • Assist with back stock levels and standards • Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. • Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. • Assist with merchandise resets throughout the store. • Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates • Assist in training of all associates. • Actively recruit and promote the advancement of associates. Leadership • Lead by example; be approachable by all associates and customers. • Ensure a good store close each night • Communicate any merchandising, cost control or sales idea to the General Manager for follow up. • Prepare and challenge yourself for future advancement. Locally Owned Since 1946 The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Not to mention the Sporting Goods department that will set you up for your next adventure. Come in and see what we have! Equal Opportunity Employer Drug Free Work Place Starting Pay: $18.00 / HourRequirements1 minimum Retail management / supervisor experience $18.00Wage$18.00Additional InfoPlease supply a resume with application

Created: 2025-11-15