Administrative Associate II

Description of WorkThis position is assigned to District 19, Court Services in Randolph County.Recruitment Range: $31,713 - $46,734This position performs a variety of Administrative tasks as generalists in support of Court Services Office operations. Employees perform a variety of ongoing work functions that include a diversity of records, reports and filing activities, public contact, office equipment operation, composition, and other general office duties. Work requires a knowledge and use of applicable office equipment systems and related technology. Some employees may spend a large percentage of time in office machine operation to support the work production of the overall work unit. Various software packages may be used to enter, retrieve, verify, update, research, and/or authorize actions. The variety and complexity of these packages may increase as the level of responsibility increases. This position reports to higher-level administrative employees and/or first line supervisors. Work reflects an increase in complexity or scope of tasks, the knowledge and application of policies and procedures, degree of independence and accountability, and consequence of tasks performed.This position requires:* effective and professional interactions with the public in both office and telephonic settings to direct them to appropriate individuals/resources;* data entry and reporting from NCJOIN and other electronic sources;* maintaining inventory of supplies and equipment, ordering supplies, maintaining equipment and typing letters and reports, sorting and delivering office mail;* providing assistance to staff, service recipients, other organizational units and the public in resolving problems or inquiries;* a significant knowledge of the office or work unit''s policies and procedures in order to communicate or process information or documents involving program functions and services, to access office systems for information and to prepare documents and reports.Other duties as assigned.The successful applicant must possess a valid North Carolina drivers license.Must be able to obtain commission as a Notary Public.Note to Current State Employees:The salary grade for this position is NC02. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.About Juvenile Justice:The Juvenile Justice Section is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. Click here to learn more about the North Carolina Department of Public Safety''s Juvenile Justice Overview. If you have a passion for making a difference in the lives of North Carolina''s youth, we would welcome you to be part of the team.About the North Carolina Department of Public Safety (NC DPS):NC DPS is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection and preparation. We have a mission that matters!Knowledge, Skills and Abilities / CompetenciesThe Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review attachments in lieu of Experience and Education listed on the application. Click on thisLINKfor additional information.The following are Knowledge, Skills & Abilities (KSA''s) for an Administrative Associate II:Knowledge of:* office practices and procedures;* computer networking and software (Outlook, Word, Excel, PowerPoint).Demonstrated experience:* following oral and written instructions;* communicating effectively in person and by phone;* meeting the public and deal with demanding situations with diplomacy;* basic writing and typingprofessional correspondences using proper grammar, spelling and punctuation;* Holding or obtaining commission as a Notary Public.Management Preferences:Experience working with at-risk juveniles and their families.Minimum Education and Experience RequirementsHigh school or General Educational Development (GED) diploma and one year of administrative experienceORan equivalent combination of education and experience.Supplemental and Contact InformationThe North Carolina Department of Public Safety (NC DPS) is an Equal Opportunity Employer. NC DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.Applicants seeking Veteran''s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.If applying for a position certified through the NC Department of Justice-Criminal Justice Standards Division, click here for specific certification requirements.The NC Department of Public Safety must adhere to the US Department of Justice Final Rule on the ''National Standards to Prevent, Detect, and Respond to Prison Rape.'' Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Department of Public Safety:PREAHiring and Promotion ProhibitionsDue to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click ''Application Status.''If you are selected for an interview, you will be contacted by management. If you are not selected, you will receive an email notifying you when the job has been filled.For technical issues with your application, please call the NEOGOV Help Line at (855) 524-5627.If there are any questions about this posting other than your application status, please call (919) 324-6295.

Created: 2025-11-15