TEMPORARY Visitor Services Technician - Castlewood ...

Department InformationTHIS IS A TEMPORARY POSITION (9 MONTHS OR LESS) - PAYING $17.00 PER HOURTo apply, please submit only your application (without attachments such as resumes or cover letters). This announcement will remain open until FILLED. You are encouraged to apply early.The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state''s natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.COLORADO PARKS AND WILDLIFE (CPW)Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado''s natural resources. Colorado Parks and Wildlife.Description of JobA customer service based position that involves working in a visitor center greeting visitors, and/or may be assigned to work as an entrance gate attendant. Daily interaction with park visitors requires effective communication and public relations skills. Specific duties include but are not limited to:* Staff the park entrance station.* Provide information and assistance to visitors (distributes maps/ brochures, orients visitors to park facilities and amenities, promotes education programs, educates on State Park regulations, etc.).* Sell parks passes, permits, books, maps, clothing, firewood and other novelties* Sell gift certificates, search and rescue cards, boat registrations, Off-Highway Vehicle (OHV) and snowmobile registrations and permits, and fishing and hunting licenses.* Operate a cash register.* Answer telephones and transfer/take messages.* Photo-copy and file documents.* Collect revenue, complete shift report, and balance shift box at end of each shift.* May prepare campground reservations forms and documents.* May document and report visitor complaints.* Clean and perform light maintenance duties, including litter pick up.* May assist with special events or programs within the park.* Other duties as assigned.Minimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsREQUIREMENTS:* Must be 16 years of age or older.* Successful completion and passing of background screening may be required for placement in this position.* Must have a current and valid drivers'' license and provide a current Motor Vehicle Report.* Must be able to work weekends, holidays, and varied shifts.* Previous experience handling money and working with the public is helpful.* Experience with data entry and word processing utilizing MS Office Suite (Excel, Word, etc) since this position enters data into spreadsheets.* Possess strong interpersonal communication skills.* Ability to work with little supervision.* First Aid and CPR certifications may be required for some positions.* May be required to work the entrance station for an 8 hour shift and take lunch in the station.* Some uniform items will be provided, however employees will be required to purchase limited uniform items at their own expense.Supplemental InformationThe State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Anna Kargobai-Murray, at [Click Here to Email Your Resumé] or call 303-866-2667 x8647.ADAAA AccommodationsAny person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Anna Kargobai-Murray at [Click Here to Email Your Resumé] at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.E-Verify employer:The Department of Natural Resources participates in E-Verify in accordance with the program''s Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities.Toll-Free Applicant Support - Technical HelpIf you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.

Created: 2025-11-15