Appointment Schedulers / Customer Service Reps (On-...
Hart Nissan - Mechanicsville, VA
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6564 Mechanicsville Turnpike, Mechanicsville, VA 23111AUTOMOTIVE SERVICE APPOINTMENT SCHEDULER (Business Development Representative)Excellent Hourly Pay PLUS Bonuses! Paid Training, Great Benefits & Room for Advancement!Previous Customer Service & Experience Handling High Call Volume in Any Industry Preferred.Hart Nissan is HIRING NOW for friendly Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all of our employees!Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply!Hart Nissan is part of a small, family-owned dealer group - No Corporate Politics! We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Click here to learn more about us! Apply online today! We offer:Excellent Hourly Pay PLUS Performance Bonuses! Opportunity to earn $50K+ a year!Full-time Position, 5-Day Work WeekPaid TrainingFull Family Benefits - Medical, Dental, Vision, and Life InsurancePaid Vacation / Sick TimeWork / Life BalanceEmployee Discounts on Products & ServicesVehicle Purchase PlansSupportive Management TeamOpportunity for Advancement!Responsibilities - Service Appt. Scheduler:Answer incoming calls and work with vehicle owners to book appointments for vehicle service.Schedule automotive service appointments.Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service.Assist with recalls: The service Manager will supply a list of customers in our database with open recalls and/or due maintenanceCall customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service departmentAssist with other duties as needed/ assignedRequirements - Service Appt. Scheduler:This is an onsite position - NOT RemoteAutomotive dealership experience is a plus!Great phone voice and experience handling high call volumeMust have the ability to multi-taskMust be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systemsMust be reliableProfessional appearance and a positive attitudeValid driver''s license and clean driving recordPlease upload your resume. Completing the online assessment will grant you priority consideration!Must pass pre-employment testing to include background checks, MVR, and drug screenWe are an equal opportunity employer and prohibit discrimination/harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Created: 2025-09-06