Automotive Service Manager / Service Advisor

Assistant Service Manager / Service Advisor$35K+ Earning Opportunity & Great Benefits!Experience PreferredWalk-in Applicants are Welcome!Kirk Auto Group needs to hire an Assistant Service Manager / Service Advisor for our busy Service Department. Dealership experience is preferred, but if you have worked in workshops such as Firestone, Valvoline, Pep Boys, Jiffy Lube, Midas, etc. you may have the experience we require. We value our employees and invest in their success.We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. At Kirk Auto Group, we are a family-owned company and invite you to join our friendly team! Apply online today and be sure to complete the online assessment and upload your resume.We offer:$35,000+ OpportunityHealth benefitsPaid time off401(k) retirement planGreat working environmentCareer advancement opportunitiesResponsibilities - ASM / Service Advisor:Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous serviceAdvise customers on necessary/suggested services and costs; including special promotionsAnswer technical questions about vehicle problems, warranties, service, and repairsAssist in ordering parts and tools as necessaryOversee administration of warranty claimsFollow the status of a customer''s vehicle from service bay entry through completion of workKeep customers informed of any changes that occurUpon completion of work, review work order with the customerProvide a completely satisfied customer experienceSchedule appointments for service/maintenance/recall workDistribute work efficiently between techniciansQualifications/Requirements - ASM / Service Advisor:Automotive Service Advisor and/or dealership experience preferred but not requiredFantastic customer service and communication skillsFriendly personalityTime-management skillsProfessional, well-groomed personal appearance and a positive attitudeTeam-oriented and self-motivatedAble to work with little to no supervisionStrong computer skillsGood multitasking and organizational skillsClean driving record and valid driver''s licenseHigh school diploma or equivalentPlease upload your resume and complete the online assessmentMust be authorized to work in the U.S. without sponsorship and be a current resident.Must pass pre-employment testing to include background checks, MVR, and drug screening.We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Created: 2025-09-06