IT Business Systems Analyst

Description of WorkTHIS IS A RE-ADVERTISEMENT, PREVIOUS CANDIDATES ARE STILL UNDER CONSIDERATION AND DO NOT HAVE TO REAPPLY.Salary Grade: NC16Recruitment Range: $52,875 - $85,0004 Positions: 65035237, 65035236, 65035235, 65035234Exam Plan: 22-08992* THIS IS A TIME LIMITED POSITION, Federally-Funded (Expires September 30, 2024)*The mission of the Department of Public Instruction:The State Board of Education has the constitutional authority to lead and uphold the system of public education in North Carolina.The North Carolina Department of Public Instruction is seeking applicants for an Business Systems Analyst I (Working Title: IT Business Systems Analyst) for our Project Management Office.The Project Management Office is responsible for leading IT modernization efforts and driving systemic change through the use of new technologies and innovative processes. The division develops appropriate synergies and support to business units to provide service quality, strategic planning, and guidance on technology systems and related initiatives. The division manages and supports new IT initiatives and works in coordination with DPI business units while adhering to supporting standards and procedures developed by the agency and the Department of Information Technology (DlT) related to system development, procurement, and oversight. The coordination extends to DPI internal customers as well as Public School Units (PSUs) that use these services.Business plan, design, examine, analyze, develop, implement, administer, and monitor business and program processes, operation systems, and efficient business and financial systems for a large division of an agency or at the agency level. Positions evaluate business and program application systems'' functionality to identify gaps, and calculate solutions to improve business operations. Positions design business and program systems solutions by identifying and evaluating options, resolving solution issues, serving as a liaison between the business and the project team to improve productivity, and developing and delivering training. Work at this level may involve process improvement through automation of processes and implementation and management of key computer applications. Positions apply project management methodology. Positions in this class develop expertise in one or several business areas and their integration points and contribute to strategic planning of systems and technology directions.THIS IS A TIME LIMITED POSITION, Federally-Funded (Expires September 30, 2024)This position will perform project management work involving planning and coordinating of ESSER III-funded information technology projects related to digital learning resources and educational management tools.Note: To receive credit for your work history and credentials, you must list the information on the State of North Carolina application in the Education and Work Experience sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. NC DPI welcomes attached or incorporated resumes, cover letters and reference information, but these items will not be used for screening for qualifying credit.Please make sure the application is completed in full. ''See Resume'' or ''See Attachment'' will NOT be accepted.As of April 2019, Executive Order 93 (Prohibiting the Use of Salary History in the State Hiring Process) became effective. This Executive Order prohibits state agencies from requesting salary history from applicants or relying on previously obtained prior salary information in determining an applicant''s salary.EEO Statement:The State of North Carolina and the Department of Public Instruction provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Knowledge, Skills and Abilities / CompetenciesTo receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:* Demonstrated working to considerable knowledge and understanding of business systems, theories, processes, rules and regulations and how they apply to technology in the applicable area(s).* Demonstrated working to considerable knowledge of applicable business information systems, testing methodologies, training, business system analysis, and/or other applicable systems.* Demonstrated working to considerable knowledge of requests, issues and problem areas.* Ability to analyze issues and problems and propose solutions which are consistent with the agency''s priorities and financial resources.* Ability to utilize available resources to correctly determine the issues and develop alternative solutions.* Ability to make guided decisions and recommendations on issues affecting a project or client base.* Ability to maintain ongoing interaction with internal and external audiences using written and verbal communication skills.* Ability to communicate effectively by articulate verbal discussion.* Ability to create clear and coherent written materials. Ability to assist and participate in stakeholder sessions.* Ability to interact as a team member on a project team or ability to manage a project task or small- scope project.* Ability to identify, clarify, and select appropriate tools, data, and analysis techniques to diagnose problems and develop solutions.MANAGEMENT PREFERENCES:Bachelor''s degree in Education, Computer Science, Computer Engineering or closely related degree from an appropriately accredited institution and four years of experience in IT project management or technical project management related work. Experience working in K-12 environments or deep knowledge of K-12 schools is preferred. Project Management Professional (PMP) certification is preferred.Knowledge of Project Management process, procedures, documentation, checklists, and reporting criteria as well as project management related IT standards and software is essential. Conflict resolution, negotiation and mediation skills; and excellent written and oral communication skills preferred.NECESSARY REQUIREMENTS:* Valid NC Driver''s License. Out of State Applicants must have valid Driver''s License and acquire NC Driver''s License within 60 days of hire.* Please attach a cover letter and resume to your completed application.Minimum Education and Experience RequirementsFour year degree and three years of experience in business systems analysis and design in the functional area assigned; or four year degree in computer science, information systems, or related field in the functional area assigned and two years of experience in business systems analysis and design; or two year degree in computer science, information systems, or related field in the functional area assigned and four years of experience in business systems analysis and design; or an equivalent combination of training and experience.Supplemental and Contact InformationAll applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (Job Opportunities | Sorted by Job Title ascending | Careers ()for the State of North Carolina. Any applications not received by the advertisement closing date and time will not be accepted outside of the portal. To receive credit for work history and credentials, the applicant must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. NC DPI welcomes attached or incorporated resumes, cover letters and reference information, but these items will not be used for screening for qualifying credit.Please make sure the application is completed in full. If you put ''See Resume'' or ''See Attachment'' on your application instead of a completed application with detailed work duties, your application will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit.Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran''s preference.Reference checks will be performed on all selected candidates. If the position requires a background check and/or drug screening that will also be performed on all selected candidates.Applicants may be subject to a criminal background check. All candidates selected for positions considered ''Positions of Trust'' will be subject to a criminal background check.To check the status of an application, please log in to your NC Government Job Opportunities account and click ''Application Status''.For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.NOTE: Applicants will be communicated with via email only for updates on the status of their application or any questions on their application. For inquiries, please send questions [Click Here to Email Your Resumé].If there are any questions about this posting other than your application status, please contact NC Department of Public Instruction Human Resources.Contact InformationKeisha Isley, Agency RecruiterPhone: (984) 236-2320Email: for positions requiring specific coursework must be accompanied by a copy of the applicant''s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at Transcripts, degree evaluations and cover letters may be uploaded with your application.

Created: 2025-11-01