Mail and Shipping Processor

SummaryWe exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they''ve been given.At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today-and tomorrow.This position is responsible for prepping and shipping mail and/or packages to meet service level agreements. Vendor software and equipment is utilized to generate postage, mailing and/or shipping labels. Adherence to postal and/or parcel carrier requirements is expected. This position also picks and packs orders to support daily order fulfillment needs and assists with internal logistics activities such as messenger, receiving, and delivery operator. Processors provide subject matter expertise on mailing and shipping to both internal customers and the field.Job DescriptionJob Duties and Responsibilities* Sort and apply postage, mailing, and/or shipping labels to product within the agreed upon service levels. This work is generated by various departments of the organization and may require entering specific department identification numbers and job names into software for chargeback (if applicable). Perform best practices such as fanning mail or reviewing order information to ensure incomplete addresses and unsealed envelopes are identified, pulled and manually handled prior to sending to avoid delays in delivery.* Pick, pack, and ship supply orders, warehouse requisitions, and specials with accuracy and timeliness. Prepare packages for shipment using materials providing the most cost effective and sturdy method. Mail and/or ships packages using guidelines for different weights, services and destinations. Identifies chargebacks as required. Restocks supplies on daily basis.* Understand and identify address quality concerns and work with appropriate resources to remedy. Maximize efficiency and quality by using tools and resources to minimize manual intervention and maximize the most cost effective solution.* Assist with coordinating and handling specific mailing and/or shipping requests identified by internal business areas, partners, or the field. Determines accurate and cost effective envelope and packaging solutions for various pieces that are unique in size, shape and weight, utilizing vendor resources when appropriate. Provide general mailing and shipping guidance.* Utilizes CI tools to eliminate waste and optimize processes in daily operations and incorporates practices into daily routine to create and maintain a productive work environment.Required Job Qualifications* High school education/GED required.* Prior experience with general warehousing and or/distribution terminology and practices preferred.* Basic understanding of United States Postal Service mailing standards and related pricing structure preferred.* Experience with parcel shipping vendors and service level options preferred.* Strong PC, keyboarding, and typing skills. Computer skills to operate vendor software to create mailing and/or shipping labels.Other Critical Factors* Ability to obtain formal training certification for operation of warehouse equipment including forklifts, electric pallet jacks, high reach stock selector, industrial shredder, etc.* Requires extended periods of walking and standing, reaching with arms and hands; stooping, kneeling, crouching; ability to lift 40 pounds and push/pull skids of material. Physical ability to stand, walk, squat, reach, sit, bend and count for long periods of time. High degree of hand/eye coordination and manual dexterity.* Comply with established safety standards and wear personal protective equipment as required.* Ability to handle multiple tasks while experiencing frequent interruptions. Ability to concentrate to ensure accuracy of sorting, assembling, picking, packing, and shipping of material.* Flexibility to work additional hours or different schedules, as needed.Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [Click Here to Email Your Resumé] or call 800-847-4836 and request Human Resources.

Created: 2025-09-06