1418- Enterprise Service Desk Specialist- Mid with ...

CoSolutions, Inc.is looking to hire a Enterprise Service Desk Specialist - Mid in New Orleans. Responsibilities: Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. REQUIREMENTS: Experience: One year of experience in IT Experience in IT required including at least one (1) year of customer service experience in IT. Clearance:Active DoD Secret Education: High School/GED Certifications:DoDD 8570 IAT Level II (e.g., Security +). Must possess MTA for Windows OS certification Physical Requirements:Ability to sit for extended periods of time.Ability to stand for extended periods of time.Ability to walk to various locations as needed.Ability to bend and navigate to perform assigned duties. CoSolutions is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Created: 2025-10-04