Audio Visual Support Technician

About JLL -We''re JLL"”a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That''s why we''re committed to our purpose to shape the future of real estate for a better world. We''re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we''re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we''re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.If this job description resonates with you, we encourage you to apply even if you don''t meet all of the requirements below. We''re interested in getting to know you and what you bring to the table!Job OverviewProvide Audio Visual (AV) services to support conference room systems, meetings, and video conferencing requirements within assigned properties. The AV package includes several conference rooms of varying sizes, with projectors, displays, wireless casting, UC systems, digital signage system, digital displays, along with multiple monitors placed throughout the building(s). Support the day-to-day operation including set-up, operation and testing, maintenance, inventory, and security of all audiovisual equipment, and conference rooms, basic support of multi-functional devices (including escorting vendors to the device), and basic telecom support with VoIP and mobile devices.Here is some of what you will be doing:Confirm that all existing AV equipment and infrastructure (including video conferencing equipment) in the conference, and meeting rooms operate as intended and services occur as planned and without interruption due to equipment failures and problemsAt the request of General Services, assist in the coordination of the installation of AV equipment, to include escorting contractors and understanding the scope as designed by General ServicesAs requested by General Services, periodically attend meetings with users of conference rooms and meeting rooms, provide instructions on the proper use of installed or mobile AV presentation equipment, or assist in troubleshooting the AV systemProvide and attend the required amount of manufacturer training programs; around existing or new technologies as implemented throughout the portfolioAssist in the preparation of assessments on the condition of the equipment, budgets for equipment replacements, and new purchases by providing photos and any known maintenance historyAssist if requested in identifying vendors to support and/or perform AV and media projectsInform General Services when equipment is in need of repair and coordinate the contractor activityAssist in the maintenance of AV systemsProactively identify potential Audiovisual issues and provide solutions to client''s concerns or needsWorking knowledge of unified communication services, for example, Zoom, MTR, WebEx, etc.Assist in the management and maintenance of fulfilling, and closing Service Now tickets related to the team''s core services, including VC support and onsite VC concierge, password resets for mobile and IP phones, Apple ID assistance, adding users to Active Directory, deploying, and setting up new mobile phones/IP phones/multifunction devices, adding/removing International Calling plans, and assisting with basic troubleshooting of mobile and IP phones/MFDs/video conferencePerform mobile device password resets utilizing Samsung Knox and Microsoft IntuneProvide onsite and remote customer assistance with deploying new devices, factory resetting devices, managing users in Active Directory, Microsoft Intune enrollment, Apple ID password resets, video conference support, and basic troubleshootingProvide onsite escort needs for contractors supporting AV/VC and multifunctional device (MFD; printers) supportProvide other minor technical support as requested (i.e., retrieval of desk phones, testing of new devices, changing toner in a printer)Who should apply?Professionals with 2+ years of audio visual technician experienceLI-NE1Compensation Range: $19.03-$24.24Benefits:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.Benefits to eligible employees, include: 401(k) plan with matching company contributionsMedical, Dental & Vision Care6 weeks of paid parental leave at 100% of salaryPaid Time Off and Company HolidaysFlexible Work Arrangements may be availableExecutive BenefitsWhat you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.We can''t wait to see where your ambitions take you at JLL. Apply today!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL''s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.This position may require you to be fully vaccinated against COVID-19. If required, you''ll be asked to provide proof that you''re fully vaccinated upon your start date. You''re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Created: 2026-03-07