Service Now Developer with Security Clearance

Why should you join the Government Services team? Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD) and intelligence community markets. We excel at delivering innovative, operationally ready and cost-effective IT solutions that accelerate the interoperability and resiliency of mission critical systems. What will you be doing? The Service Now Developer is esponsible for all aspects of the development and maintenance of assigned engineering projects and takes project from planning through final delivery. Interfaces with all areas affected by the project including Government partners, team mates, end users, computer services, and client services. Defines project scope and objectives and develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Participates in a group of engineers, architects, and analysts and ensures adherence to quality standards and enterprise engineering deliverables. Provides technical and analytical feedback to enterprise engineering team. Recommends and takes action to direct the analysis and solutions of problems. Has a deep understanding of DoD business transformation and processes, DoD organizational structure, and experience in developing briefings and responses to senior leadership within the department. Technical Lead for the ITSM ServiceNow Administrators in their daily activities, providing guidance on technical solutions, processes and procedures.Collaborate openly and frankly with all internal and external partners, such as Government Engineers, Contractor Engineers, Contractor Operations staff, Management, and 3rd party vendorsWork independently, help others and ask for help without hesitationEnsure timely delivery of all Engineering Service Requests and Change Requests, removing any obstacles to completing work as scheduledPerform risk analysis of each Engineering Service Request and Change Request, and inform all stakeholders of the applicable risksIn coordination with Government partners, prioritize workloadLeverage the ITSM ServiceNow tool set to automate facets of the environment, including tier zero support/user self-service, improving workflows, etc. in coordination with DevOps EngineersWork closely with the Enterprise Service Desk and the DevOps team to reduce or minimize ticket occurrences, through self-created automations and application enhancementsAdministrate full ITSM stack in an on-premise deployment, from end to end (create users, groups, change permissions, create queues, etc.)Continually enhance the performance of the Engineering team, through continual process improvement, automation, full utilization of existing tool sets, and recommendations for new tool Qualifications:Top Secret Clearance is Required Engineer will possess a CISSP, Sec+, or CASP certification.Certification in an Operating Environment per AR25-2 regulations (e.g., MCP, OCP, CCNA, etc.)Expert level knowledge of an ITSM and CMDB tool set, e.g. ServiceNow in an On-Premise deployment modelCurrent knowledge of ITSMsystems design, devops and infrastructure as code principles, Linux, Windows, Azure, etc

Created: 2026-03-07