Senior Order Fulfillment Field Manager

Do you want to change the world? We do, too. SunPower is changing the way our world is powered every day with a passionate and driven team of more than 3,660 full-time employees in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us. Summary: You are responsible for the operational success of SunPowers Order Fulfilment network in your assigned territory, including shipments from regional warehouses to Residential and Commercial dealers, and distribution of products to internal and external installers in SunPowers consignment program. The role involves a high degree of coordination and communication among external customers and internal teams, including planning, sales, order management, supply chain and logistics. You will act as a liaison between dealers and SunPower for the consignment program, managing key metrics in every aspect of the program such as forecast accuracy, inventory accuracy, stock-out rate. You will be expected to visit each partner at least twice a year to touch base and supervise cycle counts. You will also play a key role in launching new partners on the consignment program through training and basic project management. Key Responsibilities: Manage performance to key metrics such as On Time Delivery (OTD), Stockout Rate, Inventory Turns in your assigned region Manage 15-25 Inventory consignment locations, including performance to key metrics such as Inventory Accuracy and Forecast Accuracy Lead monthly Consignment program communication meetings with Dealers covering forecast refresh, aging material, program updates Maintain key metrics and communicate performance to internal and external audiences Keep track of root cause corrective actions and leading process improvement initiatives to fix identified issues Drive accountability to operational performance across the demand and supply organizations Lead in-person and remote training sessions for program changes and new features (i.e. policy and rule changes, digital tool enhancements, etc.) Perform routine facility audits ; document results and improvement actions Act as the initial escalation point for issue resolution, and as the focal point for inquiries and requests Ensure ERP transactions are completed on time and accurately Coordinate resolution of damaged, defective, or missing material Schedule monthly cycle counts, and coordinate processing of count data Assess charges for cycle count shortages and aging material, and ensure timely invoicing Lead new Consignment dealer launches, including basic project management, issue management, and training Coordinate team of 3-5 offshore Order Fulfillment analysts Minimum Requirements: Bachelor''s degree in supply chain management, operations analysis, finance, engineering, or a related field from an accredited college/university 4-6 years of experience in supply chain or a related field Excellent oral, written and presentation communication skills, including the ability to tailor tone and content to internal and external (customer) audiences from senior management through operator levels Strong interpersonal skills and demonstrated ability to perform and produce results in multifunctional teams in a dynamic work environment Highly organized and detail-oriented Travel up to 50% Comfortable working in a fast-paced, highly complex and constantly evolving business environment that may require frequent re-assessment and benchmarking of priorities against objectives Extensive experience using ERP systems (Oracle, SAP, NetSuite, etc), including Inventory, WMS, or Planning tools Advanced Microsoft Excel user (if/then, vlookup, pivot, pivot charts) Preferred Experience: Coursework or previous work experience that utilizes statistical analysis Experience running or using a consignment, vendor managed inventory (VMI) program Experience with Qlik Sense, Tableau, Power BI, or similar business intelligence tools Dont meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Equal Employment Opportunity The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individuals qualifications as they relate to the job under consideration. The Companys policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers. EOE Minorities/Females/Protected Veterans/Disabled (SunPower Supports EEO Accommodation for Applicants to SunPower Corporation SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: [Click Here to Email Your Resumé]. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response. NOTICE TO ALL APPLICANTS AND EMPLOYEES Availability of Affirmative Action Plan for Review SunPower is a federal government contractor. As a part of the Companys obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.Diversity at SunPower: Equal Opportunity EmployerSunPower Corporation is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individuals qualifications as they relate to the job under consideration. SunPower''s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.SunPower is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.Accommodation for ApplicantsSunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: [Click Here to Email Your Resumé]. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

Created: 2025-11-15