Manager, RCMS Destruction, Holds, and Hard Copy

Description of RoleThe Destruction, Holds, and Hardcopy Manager utilizes records experience and expertise to develop, direct, manage, execute, enhance, and monitor complex, highly visible, often transformative Records and Contracts Management Services (RCMS) projects and initiatives across the Deloitte US Firm. As an experienced team member, the Records and Contracts Manager develops, executes, oversees, and enhances data integrity projects, the legal preservation/holds process in records systems, and the annual electronic and hard copy destruction programs through transformation and innovation.Activities cross functional business lines and are focused on records management programs, processes, and projects that have an impact at all levels of the organization, resulting in improved records processes, information, and overall cost reduction or avoidance, and continued adherence to the organization''s records management and confidentiality, privacy and information security policies. The manager leads interactions with stakeholders from the appropriate business and internal groups. In addition to managing team members, the Records and Contracts Manager has responsibility for budget administration, planning, and adherence.The successful candidate will be adaptable to a range of challenging projects and have a strong interest in technology, transformation, automation, and innovation. A successful candidate will also be curious, self-motivated, and results-oriented.Overview of ResponsibilitiesDirects the development, execution, management, oversight, and enhancement of assigned records management projects and technologies of significant complexity and sizeable scope. Manages day-to-day activities, operations, and decision-making for assigned projects. Ensures alignment of priorities and processes with overall program strategy.Leads project execution, resource deployment, development and documentation of applicable practices and procedures, and overall leadership and coordination efforts to ensure projects are completed on schedule and within budget.Designs and implements a variety of advanced research, data integrity, and/or data analysis projects and processes to support a variety of business needs related to records retention.Leads key innovation and transformation initiatives and the design and implementation of special projects and activities for data integrity programs, the legal preservation/holds process in records systems, and the annual electronic and hard copy destruction programsAccountable for external requirements and internal policies and practices pertaining to records retention.Develops project documentation and contingency planning as needed and ensures resources assigned to projects are meeting deadlines and performing at a high level.Provides intellectual leadership, insight, oversight, strategic context, direction, and leadership to RCMS and other professionals involved in assigned areas of responsibility.Maintains awareness of current business trends, operating conditions, and internal processes and practices that may impact assigned programs, processes, and documentation.Fosters and manages key cross-functional stakeholder relationships with Risk, OGC, ITS, business stakeholders, enabling areas stakeholders, and RCMS leadership to develop, implement, and enhance assigned processes.Identifies potential change management obstacles and executes corresponding mitigating activities.Develops and presents communication materials appropriate for audiences including, but not limited to, RCMS team members, business leaders, external organizations and/or regulators, records system/process users, OGC, Risk, One Team professionals, and other business stakeholders.Designs and implements a variety of advanced research, data integrity, and/or data analysis projects and processes to support a variety of business needs related to records retention.Escalates issues, risks, and decisions to RCMS leadership or other stakeholders as necessary and develops mitigating actions.Serves as an SME and trusted advisor for applicable records processes.Manages and directs Lead Records and Contracts Management Administrators. Provides coaching, feedback, mentoring, training, and development opportunities to others on program / project teams. Determines work priorities for team members.Oversees work leadership and provides direction to offshore support personnel and external resources.Promotes effective teamwork and a spirit of partnership.Performs other job-related duties as assigned.QualificationsWhat you''ll bring - Requirements and ExperienceBachelor''s degree7+ years of related records, project, change, and relationship management experience.Demonstrated advanced proficiency with MS Office, SharePoint; ability to operate database software, including searching, using queries, and running -depth understanding of information/records management principles, processes and policies, design, systems/applications, and functionsAdvanced project management and project planning skills; ability to autonomously manage several projects at once.Superior organization, consultative, communication (written and verbal), negotiating, time management and presentation skills.Ability to work with and maintain positive working relationships (while also conveying records and contracts management perspectives) with virtual and global business teams and internal clients.Experience and ability to effectively interact and work productively with business and enabling areas leadership and other stakeholders across all levels of Deloitte to make recommendations and resolve issues.For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,425 to $159,165.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Created: 2026-03-07