Systems Engineer III Identity Management

JOB SUMMARYResponsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.Conducts design sessions with appropriate participation from architects and engineers.Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems/services.Collaborates to creates configuration designs for design and implementation of various environments.Creates work effort estimates for new features and bug fixes for use in prioritization and release management.Develops core code modules, unit test tools and release notes for enhancements and bug fixes.Reviews new development tools, application frameworks and testing tools for functionality/stalls, administers, configures and maintains OSS applications including operating systems and related software.Provides ''on call'' support to resolve OSS application issues after normal business hours.Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).Works with database administrators to configure, tune and maintain databases in variety of languages.Documents systems configurations and upgrades.Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.Perform other duties as requested by supervisor.REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishAdvanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionalityAdvanced ability to create detailed documentation to functionally understand new and existing applicationsAdvanced ability to follow and implement established change and control policies and proceduresAdvanced ability to troubleshoot application problemsIn-depth knowledge of development tools, application frameworks, and testing -depth knowledge of OSS applications and softwareIn-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering processAbility to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elementsAdvanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systemRequired EducationBachelor''s degree in Computer Science or related field, or equivalent experience; May require Industry Standard CertificationsRequired Related Work Experience and Number of Years5+ years of Application Development work experience 4+ years of Network OSS application work experience 3+ years of System Administration work experience 3+ years of Database support and development work experience 3+ years of Enterprise Application Integration work experience PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeBusiness analysis or related experience supporting Enterprise-wide applicationsActive Directory / LDAP Management Experience (Apache Directory Manager)Identity Management experience (Microfocus / NETIQ / IDM / IGA products)Experience with application and server monitoring technology (Splunk, Nagios)Ability to test business processes and recommend improvementsAbility to convert roadmap features into smaller user storiesAbility to write clear and well-structured business requirements/documentsAbility to communicate and validate requirements with relevant stakeholdersQuick learner, good listener, and a self-driven problem solverUnderstanding of Audit requirements for PCI and SOXAbility to prioritize work and document/organize information effectively Knowledge of using Jira, ConfluenceParticipated in Scrum ceremonies and used an Agile methodologyPreferred EducationCCNA/CCNP or equivalentCCIE Data Center or equivalentCCIE Routing and Switching or equivalentPreferred Related Work Experience and Number of Years7+ years of Application Development work experience 6+ years of Network OSS application work experience 5+ years of System Administration work experience 5+ years of Database support and development work experience 5+ years of Enterprise Application Integration work experience WORKING CONDITIONSOffice environment ISY350 316802-1 316802BR RequiredPreferredJob IndustriesTransportation

Created: 2025-11-15