Events Operations Specialist - Student Union

DescriptionEvents & Operations SpecialistStudent UnionEarn your degree while working at Boise State University. Check out our tuition waiver benefits. Make a visible contribution and participate in the production of events and activities across campus. As the Student Union, we are passionate about delivering outstanding service and maintaining the building as a clean, welcoming, and safe place for all Broncos. We are proud to be a Campus Services department within the Division of Student Affairs and Enrollment Management. This position is responsible to coordinate and provide equipment and facility set-up for meetings, conferences, and special events; provide customer service to building patrons; monitor facility use and ensure conformance with policies and procedures; perform facility maintenance and cleaning; perform related work. Example of Duties60% of Time the Building Facility Specialist must: Interprets event documents and diagrams to determine event needs; prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain; identifies or anticipates problems and takes corrective action. Applies knowledge of fire safety codes and ADA guidelines to determine correct aisle width and safe entries and exits; sets up seating, tables, staging, program aids, and equipment; sets up and troubleshoots audio-visual operations including sound and lighting equipment such as sound systems, wireless microphones, mixers, video and data projectors, and connects telephone and audio data lines; recommends service improvements for all areas of the facility; monitors and controls facility environment including HVAC and lighting; observes facility and equipment to ensure compliance with risk management objectives and public safety; observes, responds to, and reports unusual occurrences such as theft, vandalism, illness, and drug and alcohol related problems; recommends safety and security solutions. Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints. Assists customers and visitors with directions and information regarding events. Uses feedback to report program success and customer satisfaction. Evacuates customers in emergencies. Performs basic facility and equipment maintenance and cleaning ; monitors cleanliness of facility; performs basic equipment repairs; replaces light bulbs; performs special projects as assigned.40% of Time the Building Facility Specialist must:Determined by department needsMinimum QualificationsSome knowledge of: adding, subtracting, multiplying and dividing whole numbers.Experience: providing customer service; explaining and applying policies and procedures; using tools, equipment, materials and common practices used in facility preparation including custodial work; setting work priorities; interpreting written oral instructions.Knowledge, Skills, AbilitiesAbility to lift and carry items weighing up to 60 poundsMust have sufficient speech and hearing acuity to perform customer service activities.Knowledge of fire safety codes and ADA guidelinesPreferred Qualification:AM & PM Shifts available. Shifts will vary depending on available positions and department needs.Supplemental InformationSalary & Benefits : The starting wage is $15.00 per hour. Boise State University is committed to offering a benefits package that provides tuition benefit, health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at . Application Materials:Completed applicationResumeA cover letter is helpful but optionalAdditional Information: Hiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263. Preference may be given to veterans who qualify under state and federal laws and regulations. Questions? Please contact Boise State Human Resources by phone at (208) 426-1616 or email at [Click Here to Email Your Resumé]. Additional Information: AA/EEO Statement: Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities, and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant . View Boise State''s complete pay transparency policy statement. (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616.Background Investigations: Any offer of employment at Boise State University will be contingent upon the successful completion of a criminal background investigation and may require a credit and/or motor vehicle background investigation depending on the position. Click here to view the University''s full background investigations policy . Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report - The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) requires all colleges and universities that participate in federal financial aid programs to keep and disclose information about crime on and near their campuses to all job applicants. Click here to read the Boise State University Safety Report. Thank you for your interest in working at Boise State University!

Created: 2025-09-06