Business Analyst HYBRID REMOTE LANSING MICHIGAN

SUMMARY: The Business Analyst is responsible for ensuring that business requirements are documented and every functional/business consideration is identified before implementing each project. This position must clearly understand and review/confirm with the client and internal departments before functional requirements are finalized - alternative approaches are suggested where viable. The Business Analyst is also responsible for functional requirements that are completely documented and understood, along with innovative solutions with best practices identified and explored for most prevalent use cases. This role primarily works with our Agency Relations team with the Producer Lifecycle Management system Vue. RESPONSIBILITIES/TASKS: Creates functional specifications. Collects, understands, and transmits business requirements for projects and translates into functional specifications, database designs, and detailed test plans. Works with client business to understand requirements. Partners with clients to gather all requirements to formulate business process specifications and translates those into application functionality, understanding the value proposition(s) of the project and deciding when to advocate and when to compromise to arrive at mutually acceptable solutions. Works with technical staff to translate requirements. Assists the technical team in translating application functionality into application architecture and the production of system functionality documents. Communicates business directives, goals, and needs to the technical team and serves as a client interface for managing user expectations and client satisfaction. Manages development life cycle. Manages projects and processes as required. Works with product team to stay abreast of overall product strategy, roadmap(s), and release management processes. Assists in the definition of business cases and Cost Benefit Analyses that effectively inform prioritization decisions. Support capacity planning to optimize the effectiveness of the department. Assists in the leading organization and execution of user acceptance testing. Ability to learn the resolution of technological challenges such as, work flow, scheduling, testing processes and procedures. Builds relationships with key business unit resources to gain understanding of overall business unit direction. Partner with internal team members to lead IT activities for small to medium business initiatives using appropriate project management methodology Contributes to status and management reports as required. Participates in configuration changes in systems. Communicates with vendor on Vue production issues. Strong relationship building with external vendor This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: Bachelor''s degree in a related field. Relevant combination of education and experience may be considered in lieu of degree. Continuous learning, as defined by the Company''s learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged. EXPERIENCE: Three years experience as a business analyst in healthcare or health insurance, Medicare, and commercial business lines. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Ability to be innovative, creative, and think outside of the box when presented with roadblocks. Ability to solve practical problems in potentially chaotic environments Ability to learn the resolution of technological challenges such as, work flow, scheduling, testing processes and procedures. Ability to understand impacts to other areas and project inter-dependencies. Knowledge of Business Models, Process Models, Data Models, Workflow Models, and Object Models as needed. Ability to develop workflow and business rules diagrams in Visio. Ability to interact with clients in difficult situations. Ability to convey pertinent information to technical team. Strong presentation skills and analytical/problem solving skills. Ability to work in both a structured and unstructured environment. Demonstrated excellence in a rapid product developing environment. Expertise in gathering requirements, designing products (database and UI), and achieving high quality results within specified timeframes. Knowledge of application of departmental procedures processes and work flows. Ability to learn how to create functional documents such as requirement documents, statements of work, proposals, use cases and other technical documentation standards. Knowledge of the current state of the IT industry related to requirements gathering. Ability to learn how to translate business goals into IT demand. Knowledge of project management tools and processes. Functional and technical writing skills. Ability to support projects using a variety of project management methodologies (bi-modal) Ability to learn how to define all levels of business and technology requirements. Strong communication and negotiation skills. Ability to work with and empower others on a collaborative basis to ensure success of unit team. Knowledge of Producer Licensing rules and regulations Experience with the NIPR, PDB Integrations, PLM systems, and business rules Experience with Agile system methodology. WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an ''at will'' basis. Nothing herein is intended to create a contract.

Created: 2025-11-15