Solution Architect

Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated.If you identify with any of the following communities do not hesitate to register, even if you feel that this particular opportunity is not the right fit for you. Company Name: ContentfulJob DescriptionAbout the opportunityContentful''s Solution Architect are principally outwards-facing. They have credibility with technologists, developers and project/product managers and are effective liaisons with the customer project team. As a Solution Architect at Contentful, you''ll have the opportunity to work with international teams, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 25%.What to expect?Provide implementation consultation, training and advice to customers about Contentful''s features and architectural design best-practices, thereby aiding their projects'' long-term successOversee the planning, tracking and completion of all implementation tasks throughout the customer''s technical onboardingIdentify and understand project risks, coordinate with respective teams as applicable to mitigate and resolveCreate and deliver technical training on product platform features to customersWork alongside external project management and internal CS/SA teams to successfully monitor progress and implementation of initiatives Create prototypes or code examples to facilitate customer onboarding and to support projects.Synthesize and communicate prospect and customer product feedback to our Product Management, Engineering, and Marketing teamsPartner with the Sales, Customer Success Managers and Solution Architects, to ensure a successful customer experience with Contentful.Within Contentful, you will work very closely with the Customer Success Managers and Solution Architects on accounts implementing Contentful. You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner. You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles.The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments. Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams building efforts.Your experience working with customers will allow you to further develop how Contentful works with customers, and provide better prescriptive advice going forwards. There are also opportunities to contribute to Contentful''s thought leadership by writing blogs and whitepapers, leading training workshops, or speaking at conferencesWhat you need to be successful?At least 5 years-experience in a similar technical consulting, Solution Engineer or Implementation Engineer role at a SaaS company.Experience delivering digital projects that extensively use APIs (REST, GraphQL) and/or content management systemsPractical experience working on projects that utilize microservices-based architectures and transitions away from monolithic architecturesProgramming experience in any of the following languages: Javascript, Ruby, Node.js, .NET, Swift, Java, Python or PHPExperience with at least two of these web technologies: JS frameworks such as React, static site generators such as Gatsby, REST APIs, CMSs, CDNs, etc. or experience with mobile developmentBachelor''s Degree or equivalent experience (Engineering, Computer Science, or a related field)Experience working with agile SDLC project management methodologiesThis is a customer-facing role and there is an expectation that you will build and maintain relationships with key technical contacts within the customerDemonstrated ability to think strategically about business, product, and technical challenges and recommend actionable solutions to support successful implementationsStrong interpersonal skills with the ability to build diverse relationships and influence technical and non-technical audiencesA problem solver with a cool head, able to deal with ambiguity, and work autonomously and with a team to drive customer results.Excellent English communication and presentation skills and confidence conveying knowledge to a technical audience.What''s in it for you?Join an ambitious tech company reshaping the way people build digital productsHealth, vision and dental insuranceGenerous time-off policy that rivals the best companies in techWe set you up for success, equipping you with the latest and greatest hardwareUse your personal education budget to improve your skills and grow in your career, with extra days offPlus, Contentful socks! Oh yeah!Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant''s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.Colorado Salary Range: $149,000 - $157,000[This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards in accordance with the terms of Contentful''s variable compensation plans.]Who are we?Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Spotify, Urban Outfitters, Jack in the Box, The British Museum, Xoom and Lenovo use Contentful to build their mobile and web products, voice controlled apps and more.We''re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.More than 350 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed locations around the world.Everyone is welcome here! ''Everyone is welcome here'' is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. We invite you to apply and join us!By clicking ''Apply for this job,'' I acknowledge that I have rea

Created: 2025-10-04