Business Systems Specialist - Salesforce (US)

373673BRJob Title:Business Systems Specialist - Salesforce (US)TD Description:About TD Bank, America''s Most Convenient BankTD Bank, America''s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .TD Bank, America''s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol ''TD''. To learn more, visit .Auto req ID:373673BRDepartment Overview:Ready to help us transform US Wealth Management? Bring yourself to TD Bank - America''s Most Convenient Bank.At TD Bank, we have a unique opportunity to work in a maturing agile environment within the US Wealth Management Engineering team. The US Wealth Engineering Team won the Transformation and Legendary Team awards in 2021, delivering strategic initiatives providing technology capabilities in partnership with business stakeholders.We are looking for a Salesforce Business Systems Analyst that will be responsible for driving the requirements gathering and analysis for functionality within Salesforce and integrations between Salesforce and external systems.You will collaborate with the Engineering, Architecture and Business teams to identify new features, enhancements, issue resolution, reporting and insights. Successful candidates will have a strong technical background in Salesforce and a deep understanding of product design and implementation. While Salesforce will be the focus, the right Analyst should be willing and able to learn and support other related systems as needed.Country:United StatesJob Requirements:What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:Undergraduate Degree or Technical CertificateGraduate Degree preferred.7+ years relevant mitment to applying expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.Expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.Ability to work independently as the senior or lead system analyst and coach or guide team.Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments.Must be eligible for employment under regulatory standards applicable to the position.Hours:40Job Description:About This RoleWe are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications.Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.Define, document and translate business requirements into detailed functional specifications, taking into account non-functional requirements.Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.Participate in quality management reviews, including designs, prototypes and other requirements work products.Work closely with stakeholders to determine solution, assess impact to existing work processes and systems, and pinpoint how to manage integration.Provide operational and process-related analysis and support.Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in TD services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements.Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.Other duties as assigned Driving Requirements: Travel Requirements:Inclusiveness:At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [Click Here to Email Your Resumé] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.Province/State:New JerseyCity:Mount LaurelQualifications:tBachelors degree in Computer Science, Software Engineering, MIS or related fieldt7+ years of business systems analysis documenting user stories in an agile environment.tFamiliarity with agile software delivery methodologies such as ScrumtExperience with Salesforce Financial Services Cloud and Community Cloud is a huge plustIn-depth understanding of the objects, security, capabilities, and constraints of Salesforce platformtCertified Salesforce Administrator, App Builder, or equivalent experiencet3+ years of experience working with Salesforce data: creating reports and dashboards, writing queries in SOQL, working with Data Loader, Workbench or ETL tools.tExcellent communication with business stakeholders and technical team members, problem-solving and decision-making skillsWork Location:Mt Laurel - Technology Center - 17000 Horizon WayBusiness Line:TD Bank AMCBJob Category - Primary:Technology SolutionsJob Category(s):Technology Solutions**Province/State (Primary):New JerseyCity (Primary):Mount LaurelJob Family:Business Systems AnalysisTime Type:Full TimeEmployment Type:RegularHours/Availability Detail:8-5Work Remotely:NationwideCompensation Information:For additional information regarding the compensation of this position, please click hereBenefits Information:For an overview of TD''s Benefits program, please visit TD''s Total Rewards site (law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Created: 2025-11-01