MEDICAL AIR LIFT COMMUNICATIONS SPECIALIST

UW Medicine''s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow''s physicians, scientists and other health professionals. Become part of our team, and join our mission to make life healthier for everyone in our community.AIRLIFT NORTHWEST has an outstanding opportunity for a PART-TIME - 24 hours per week VARIABLE SHIFT - MEDICAL AIRLIFT COMMUNICATIONS SPECIALIST to join the Communications Center Team at Airlift Northwest.This individual is responsible for receiving flight requests, and for the timely dispatch and coordination of all Airlift Northwest flight activities according to established protocols and procedures. The Medical Airlift Communications Specialist is responsible for receiving flight requests and for the timely dispatch and coordination of all Airlift Northwest flight activities according to established protocols and procedures.DUTIES AND RESPONSIBILITIES:• Responsible for timely call receiving of both emergent and non-emergent telephone lines into the Airlift Northwest communications center. Calls are received by physicians, nurses, other communications centers and the public. • Demonstrate a clear understanding of Airlift Northwest call receiving protocols, and appropriately route calls to the transport team, medical director, maintenance, or Airlift Northwest Administrator on Call. In accordance with established policy and procedures, exercise independent judgment when handling routing transport requests. Must demonstrate ability to take multiple calls and set priorities for the flight program.• Operate multiple radio frequencies to communicate with aircraft to relay medical, operational information. Provide necessary communication assistance in cooperation with other agencies including ambulances, law enforcement and fire department, rescue groups. Must operate all department radios under established Federal Communications Commission (FCC) regulations and Airlift protocols and procedures.• Coordinate all aspects of transport for flights. This includes launching flight crew and relaying necessary information, arranging for ground transport at referring and receiving medical facilities when necessary, in timely fashion relay information regarding patient medical condition and estimated time of arrival to both the referring and receiving medical facilities or dispatch centers.• Ensure that all dispatch records are accurate and complete. Keep accurate records of such events as: aircraft out of service times, bases out of service, master crew list with any changes during the 24 hour period.• Responsible to contact rotary wing aircraft every 10 minutes during flight to request a position report which will be documented in the dispatch record in the event an aircraft search needs to be initiated.• In the event of an in-flight emergency must activate the Airlift Northwest Post Accident Implementation Plan (PAIP) immediately. Be the point of contact for various law enforcement, fire department and rescue teams in the event of a lost Airlift Northwest aircraft.• Demonstrate proficiency with all Airlift Northwest communications center equipment to include: computers, computer aided dispatch software, voice recorders, paging system and radio. Must be able to implement the Power Outage backup plan in the event of loss of power to the communication center.• Obtain excellent working knowledge of multiple regional EMS systems. In the event of a regional disaster continue to operate the Airlift Northwest communications center. • During non-business hours be able to assist private citizens or insurance programs with a price quoted and operational information for non-emergent flights. • Participate in communications center staff meetings and annual emergency procedures drills.• Actively participate in change of shift briefings to include: flights during last 12 hours, flights in progress, weather report, aircraft status report, crew status report, any unusual events. At start of each shift ensure that all necessary equipment is operational.• Participates in mandatory annual training to include: safety, survival, CRM, OSHA. • Contribute to building a positive team environment with respect for the views of others. Provide excellent customer service skills in all work interactions.• Maintain a clean and orderly work area at all times.• Will uphold all Airlift Northwest policies and procedures related to Compliance, HIPPA and all applicable federal, state and/or local laws and regulations.• Other duties as assigned.REQUIREMENTS:High school graduation or equivalent AND two years of experience in a public emergency communications center AND proficiency in medical terminologyOREquivalent education/experience.HIGHLY DESIRED:Proficiency in medical terminology.REQUIREMENTS:SEE ABOVEApplicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state mitted to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [Click Here to Email Your Resumé].COVID-19 VACCINATION REQUIREMENTGovernor Inslee''s Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Created: 2025-09-06