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Automotive Technician / Service Advisor

Audi Cape Fear - Wilmington, NC

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Job Description

We are looking for an assistant service managerto join our growing team. We will have a brand new state of the art facility representing the Lotus Car and BMW motorcycle brands.The right candidate will need to have a service technician background.This job presents a unique opportunityto work bothcustomer facing roles, as well as working as a service technician. The day-to-day duties include performing work on specific repair orders, diagnosing what repairs need to be done, writing repair orders and most importantly making our customers feel at home. Motorcycle endorsement requiredAssistant Service ManagerBenefits:Relocation ReimbursementHealth, dental, vision insurance401k matchPaid time offGrowth opportunitiesCompetitive payClose to the beachPaid holidaysEmployee discount programHeated and cooled shopAssistant Service ManagerResponsibilities:Ensuring all customer needs are metAccurately understanding customers needs and relaying them to the shopPerform work specified on the repair order with efficiency and in accordance with dealershipTest-drive vehicles, and test components and systems, using diagnostic tools and special service equipmentDiagnose, maintain, and repair vehicle and motorcyclesystems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.Execute repairs under warranty to manufacturer specificationsAssistant Service Manager Qualifications:High level customer service and organizational skillsMotorcycle endorsement REQUIRED2+ years of Service Technician experience preferredNC State Inspection licenses prefferedHigh school diploma or equivalent, ASE Certification preferredbut not requiredB level qualifications, including Diagnostic, Electrical and Engine RepairDexterity, requiring a steady hand, excellent hand-eye coordinationMechanical and troubleshooting skills and ability to operate electronic diagnostic equipmentExcellent customer service skills and basic computer competenciesPositive, friendly attitude, along with an eagerness to improveEnjoy working in a dynamic environmentTeammate with ability to collaborate with others effectivelyAbility to learn new technology, repair and service procedures and specificationsValid driver''s license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

Created: 2025-11-15

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