Global Forwarding Account Executive

Do you enjoy building customer relationships? Are you an effective communicator that can work across departments interacting with a variety of people? If this sounds like you, I''d like to speak to you! C.H. Robinson currently has an Account Executive opening with our Global Forwarding division. In this role, you will be responsible for increasing branch revenue by developing existing accounts with a measured cadence of customer contact while working with pricing teams to ensure market competitiveness. You''ll be enhancing revenue through process improvements and customer adhesion by cross-selling new products or services. Read on for more specifics and let''s talk!Responsibilities:Business Development:Builds credible and personalized relationships at multiple levels across functional departments within the customer supply chainLeverages network SMEs to collaborate on the solution and pipeline development of product, mode, or service line opportunitiesConducts regular business reviews as needed by the account to uncover new opportunities for growth, increase sales, and retain and grow the businessProactively manages customer pricing strategy by leveraging internal tech, tools, and SMEsExpands market share by driving a qualification process with an active opportunity pipeline in AtmosphereCommunication plan to provide timely and relevant updates on the market and CHRCustomer Experience:Creates and manages to Account SOPActs as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resourcesManages to customer performance expectations by ensuring quality execution against collaborating with internal partners to identify and resolve issues in a timely mannerAccountable to customer feedback, inclusive but not limited to NPS survey corrective response action planningParticipates in account implementation and transition from sales teamEfficiency & Financial Accountability:Proactive reviews of financial results, volume, and service performance reports and reacts appropriately to create efficiencies and drive continuous improvementAccountable to adopt and apply new tools and processes that improve overall workflowRegularly reviews AR dashboard and ensures timely action is taken with customersOther duties or responsibilities as assigned according to the team and/or country specific requirementsRequired Qualifications:High School Diploma or GEDAbility to travel 50-70%Preferred Qualifications:Bachelor''s Degree from an accredited college or universityPassion for sales and building customer relationshipsAttention to detail and strong analytical skillsStrong written, verbal, and presentation communication skills, including the ability to persuade, motivate and influence othersAbility to define, develop and document business processes and proceduresDriven, enthusiastic, persistent, confident, highly motivated and results focusedValues a diverse and inclusive work environmentEqual Opportunity and Affirmative Action EmployerC.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We''re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.Affirmative Action Employer/EOE/M/F/Disabled/VeteranBenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunitiesDig in to our full list of benefits on OUR CULTURE page.Why Do You Belong at C.H. Robinson?Standing out among the world''s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world''s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World''s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn''s Top Companies in Minneapolis-St. Paul 2021. And we''re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

Created: 2025-11-01