Manager, Account Management - Small Business - Las ...

UnitedHealthcare is a company that''s on the rise. We''re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn''t about another gadget, it''s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life''s best work.(sm)The management of the account management staff will include monitoring personal production, effectiveness, profitability and process for existing accounts of Small Business customers. The Manager of Account Mgt, SB will have a team of 8 Strategic Account Executives and Field account managers. This Small Business market has customers employing from 2-99 employees.Primary Responsibilities: Manages the account management and account service function Manages to retention strategy and growth for existing business Responsible for account management effectiveness in Small Business Recruits, trains and coaches the account management staff for the Small Business local sales officeBusiness Savvy: Understands complex concepts and situations presented by the business environment Quickly assesses roadblocks to retention strategies and selects the appropriate solution Possesses very solid consultative skillsProduct Knowledge: Knows products sold in their market Clearly explains the difference between products Selects the correct product for the customer''s situation Makes recommendations for changes and can train others on skillsRelationship Building and Influence: Builds internal networks and consensus to shape decisions of middle-to-upper management Builds and maintains positive, constructive working relationships with senior levels as well as internal and external customersStrategic Vision: Understands company''s vision and mission linked to direct application of methods and plans to accomplish account management strategy Rationalizes directives to accomplish day-to-day activity in a way that minimizes disruption to our customers Implements strategy and leads team to accomplish objectivesYou''ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Bachelor''s degree or an equivalent combination of education and experience 3+ years of sales support experience in the insurance industry; management experience Proven track record in results-oriented account management and sales/service environment Demonstrates expertise in account management and is knowledgeable of a full range of products Maintained Sales insurance license as required by state law Maintains a valid driver''s license - Travels as needed Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationTo protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.Careers with UnitedHealthcare. Let''s talk about opportunity. Start with a Fortune 5 organization that''s serving more than 85 million people already and building the industry''s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they''re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that''s second to none. This is no small opportunity. It''s where you can do your life''s best work.(sm)Nevada Residents Only: The salary range for Nevada residents is $97,300 to $ 176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you''ll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Created: 2025-11-15