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Housekeeper Grand Geneva

The Marcus Corporation - Lake Geneva, WI

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Job Description

Our Housekeeping department is looking to add some muscle to their team! Do you enjoy making friends while staying active? Join our team as a Housekeeper and love where you work today!$15/hour plus $2/hour incentive for full time, open availabilityWe are looking for individuals for full time and part time$500 Referral Bonus: Refer someone, receive $100 on your paycheck following 30 days of employment & receive the other $400 on your paycheck following 90 days of employmentOur Team is looking for People Pleasing individuals who want to do the following: Turn our guest''s ordinary day into an extraordinary day Love where they work Be appreciated for what they bring to a team Learn and grow with a company who truly values its people Grand Perks:• Hotel room discounts as low as $49 per night• Free meals every shift made by our talented culinary team• Paid vacation days• Golf, Ski, & Spa discounts• Flexible scheduling• WELL Spa Gym membership for $16 per paycheck• Advancement opportunities across the property and US• Friendly work atmosphere- Negativity & drama are not welcome here• Holiday, jury duty, & bereavement pay• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits• Recognition programs (aka get paid to celebrate)The Responsibilities: Ensure prompt and courteous service to guests while making sure all guest experiences are distinctively superior. Service all stay-over rooms, changing sheets/pillows slips daily and replenishing towels/amenities as needed. Clean all check-out (vacant/dirty) rooms thoroughly, paying close attention to details and changing sheets/pillow slips. Replenish towels and amenities. Visually inspect room for cleanliness and appearance and signify completion for room. Clean bathtub, toilet, sink, walls, mirrors, tiles, counter, and floor surfaces. Dust all furniture, pictures, drawers, window ledges and shelves thoroughly. Makes up rollaway beds and cribs in a vacated room and notifies house attendants for them to be properly stored. Vacuum entire room thoroughly Empty all trash, replacing trash liners if applicable. Replenish amenities, linens and supplies in guest room. Ensure neat and organized housekeeping closet on the assigned guest floor. Sign for room keys and obtain housekeeping cart. Restock housekeeping cart for the following day. Respond quickly and efficiently to all guest requests. Practice chemical safety rules and follows procedures for needles and other hazardous materials. Report all suspicious persons, activities or hazardous conditions to the Security Department. Turn in all items found in employee''s working area to Hotel Lost and Found department. Maintain high standards of guest relations when in contact with the guest, and assist with extra towels, soap, shampoo, lotion, note pads, etc., when requested. Hand over any item left in a check-out room to the Lost and Found Department in bag with proper tag; Complete special projects as assigned. Other duties as assigned by Supervisor.The Qualifications: High school education or equivalent. Prior cleaning experience in a full service hotel environment is preferred. Must be able to speak and understand the English language. Pleasant personality, team-oriented and enjoy working with and serving people; good cleaning skills. Cleaning experience in schools, hospitals, factories or hotels a plus but not required Flexible availability required including but not limited to nights, weekends and holidays.Reporting Relationship: Floor Supervisor and Director of Housekeeping and/or Assistant Director of HousekeepingExemption Status: Non-ExemptWARNING: must be prepared to be a part of guest memories for years to come!Grand Geneva is an Equal Opportunity Employer.Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Created: 2025-11-15

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