Medical Assistant

Job Summary:As a member of the care team, works to provide patient-centered care delivery. Provides initial preparation of patients prior to the provider''s encounter; assists providers in patient care activities, as directed; updates/documents records; relieves/assists Medical Office Assistant or Patient Service Representative as needed; orders and restocks exam rooms and office supplies as needed. General Responsibilities Upholds the organizations'' Mission, Values and Goals by adhering to the TidalHealth Standards of Performance.Participates in team-based patient-centered care delivery.Prepares exam rooms; assures rooms are clean, neat, and stocked.Preparation of patient, chief complaint, vital signs, weight, temperature, medications, past medical history.Assists the provider during physical exams and procedures. Schedules tests and referrals.Performs various tasks and procedures as assigned and as qualified by training or ventories and orders medical/office supplies as required. Ensures compliance with all tracer audits, including Joint Commission, and participates in monitoring and auditing projects as assigned. Provides patient teaching, conveys instructions, and responds to inquiries.Successfully handles communications to achieve desired outcomes.Answers telephone and takes necessary action.Schedules services, verifies eligibility, and obtains authorizations and pre-certifications.Demonstrates a thorough knowledge of key responsibilities. Is technically adept at all facets of his/her work. Keeps abreast of trends and changes to improve quality and safety in the care of the teracts with all in a courteous and respectful manner, inspiring confidence by performing and communicating in a professional and ethical manner. Actively participates in specific projects, committees, and staff meetings as assigned.Fills in for MOA or PSR as necessary.Performs other related duties as assigned.Work Experience RequirementsPrevious physician office experience preferred.Experience with electronic health record preferred.Education RequirementsHigh School graduate or equivalent required.Graduate of an approved Medical Assistant program preferred.Medical Assistant certification preferred.

Created: 2025-09-06