Intermediate Manufacturing Applications & Infrastr

Job DescriptionJob DescriptionDescription:Intermediate Manufacturing Applications and Infrastructure provides technical and project related support for plant ICT applications and daily activities for the ICT Complex. Assists in support of all corporate IT systems including application integration, change management, incident management, problem resolution, and end user support. Expectations of this position are to support the plant production objectives while minimizing lost production due to ICT related issues. Responsibilities include but not limited to:• Provide line of business support, interfacing with the ICT team, Manufacturing Engineering, Production Control, and the local Union while providing day to day production support for all ICT supported systems, manufacturing and ICT launch activities, and upgrades while executing the ICT strategic direction.• This position will require 1st level support of all mission critical plant applications, ability to troubleshoot system issues, management/configuration for application access, and full end user support for plant staff and employees. These systems include but are not limited to; Mainframe integrated systems, PLC based Proprietary MES (FIS, AVI, PFCS, QAS), Andon Solutions, VMWare ESXi, Cisco Network Support, AD Account Management, Fortinet Firewall support, Qualys Vulnerability Tools, UNIX Systems, PC/Peripheral support, and Client/Server administration.Requirements:**Candidates must be open to working any shift as assigned including nights and weekends as required based on plant production**• Bachelor''s degree in Engineering /Computer Science or Information Technology (IT) related field.• 3+ years of previous work experience in an IT support role.• In depth knowledge of Windows 10 OS, Microsoft Office Suite, hardware and software administration, and the Google Application Suite.• Strong troubleshooting and critical thinking skills.• Working knowledge of incident/change management.• Excellent customer service and communication skills.• Self-Motivated and able to adapt and learn quickly while on the job.Preferred Requirements:• Project Management experience is a plus.• Knowledge and experience with ITIL process and procedures.• 3+ years IT support experience in a manufacturing environment. About Kyyba:Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.Rewards:Medical, dental, vision401k Term lifeVoluntary life and disability insuranceOptional Pre-paid legal planOptional Identity theft planOptional Medical and dependent FSAWork-visa sponsorshipOpportunity for advancementLong-term assignment with opportunity for hire by client SELECT AWARDS An INC 5000 company for 10 years Corp! Michigan Economic Bright Spots Crain''s Detroit Business Top Staffing Service Companies in Detroit TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of MichBusiness winner in HR Wizards & Partnerships Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest 101 Best & Brightest Companies to Work for in Michigan

Created: 2025-10-04