Director, Insights - Global Esports

As the Director, Insights - Global Esports, you will be part of the leadership team and act as head of Insights for Riot Esports, the group that develops and delivers our biggest leagues and events. You will lead the Insights team to develop an understanding of fans and foster a culture of learning and validation on product teams. You will ensure that product strategies and decisions are grounded in data, to lead to positive outcomes for both fans and Riot. You will lead a team of analysts and researchers, creating a healthy team environment in which they succeed and grow. You will report directly to the COO of Esports.ResponsibilitiesDrive PerformancePartner with Business Operations and Finance to drive strategic planning activities for the Esports pillarDevelop and implement new metrics and analysis to make Esports sharper and more direct in moving towards key objectivesLead a team that develops and delivers consistent health reports of our global products and supports products through new insights learnedAudience & Product DevelopmentLead coordination across products and regions to prioritize new research and analytical efforts. Own the global roadmap for new engagements.Drive audience research efforts that help product leads take steps to grow fandom and increase the reach of our sports effectivelyEngage with product leadership to support product development through strong analytical frameworks, market analysis, and product researchWork with global leads to identify key opportunities for review. Lead a team that organizes explorations, executes analysis and model development, and makes recommendations for future product developmentDeliver workshops and other communications that grow the knowledge of our fans and opportunities for members of Esports and Riot. Be an advocate for ways to improve fandom and financial successPartnership & CommunicationSupport the development of new partnerships by showcasing who the Riot Esports fan is for potential partnersProvide transparency and grow trust with partners by developing and maintaining best in class measurement practices for our partnershipsPartner with Communications to best tell the story of our sports, fans, and product growth through dataData & TelemetryPartner with product teams to define the needs of our telemetry and data systemsEngage with Data leadership to design and implement new systems for collection, reporting, and application of dataEvaluate market offerings to improve our understanding and ability to serve fans through data and insights partnershipsBusiness PlanningParticipate in cross pillar strategic planning sessions to support better goal setting and roadmapping for RiotEngage in strategy leadership rituals to represent Esports in planning and Riot wide capability developmentLead a team that supports forecasting and prioritization efforts across products and regions with robust models and continued insightsTeam & Capability DevelopmentLead and grow a team that can deliver insights and improve the performance of our productsSupport the personal development of senior analysts and researchers in their craft, management, and leadership growthDevelop, communicate, and implement the vision, roadmap, and operational strategy for the Insights team to deliver against the needs of the Esports businessWork with department leadership to assess personnel development and assignments. Strategize on organizational plans to improve the current and future impact of Insights on Riot performanceRequired Qualifications12+ years of experience in data analytics, research, business strategy, management consulting, product management, or related experienceWorking knowledge of both analytics and research, with 5+ years specializing in at least one5+ years of experience managing individuals and teams2+ years of experience working on game, sports, or entertainment strategyDesired QualificationsExperience managing managersExperience working with international teams and productsMBA or higher level degree in math, finance, or information systemsOur PerksWe offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.It''s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles'' Fair Chance Initiative for Hiring Ordinance relating to an applicant''s criminal history (LAMC 189.00).

Created: 2025-11-15