IT Business Systems Analyst II

Zurich is currently looking for a Business Systems Analyst II to work out of our North American headquarters in Schaumburg, IL as a key member of the Information Technology team supporting our Transactional Solutions Administration within the Application Development and Maintenance unit.This individual will work with the team and the Business to translate business requirements into technical specifications for application updates related to projects, enhancements and compliance needs while working in an Agile environment supporting the design, construction, and implementation of these updates to the applications. The ideal candidate will be an individual that is an energetic and a skilled professional requiring minimal supervision, and will serve as the liaison between the Business and IT.Other responsibilities may include: Participate in analysis of business requirements and translate them into user stories and acceptance criteriaCoordinate activities with product owners to gather requirementsDocument detailed functional and non-functional requirementsUse requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, JIRA, etc.Support development, user testing, implementation, and training activitiesUnderstand and apply delivery approaches (i.e. Agile methodology, Scrum) and perform, independently, business analysis processes in accordance with Zurich Project management framework and the Zurich risk policyProvide subject matter expertise to others in the organizationParticipate in User Acceptance testing and analysis of resultsPerform Exploratory ad-hoc testing for Sprint activities and application regression testingBasic Qualifications:Bachelors Degree and 5 or more years of experience in the Business Analysis area ORHigh School Diploma or Equivalent and 7 or more years of experience in the Business Analysis area ANDExperience in mainframe and PC environmentsExperience in insurance operations and regulatory environmentMicrosoft Office Excel and Word experienceBusiness Systems IntegrationExperience with Software Development Life Cycle (SDLC)Preferred Qualifications:Knowledge of insurance industry business processesKnowledge of insurance policy administration and underwritingExperience in understanding and applying various delivery approaches (i.e. Agile, Waterfall, Scrum)Experience working on Agile Scrum teams and facilitating requirements development discussions with Scrum team membersAdvanced negotiation skillsStrong consultative experience preferredExperience with collaborating across many teamsStrong analytical and problem-solving skillsAs a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time. A future with Zurich. What can go right when you apply at Zurich?Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers'' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - SchaumburgRemote Working: NoSchedule: Full Time Linkedin Recruiter Tag: LI-DR1

Created: 2026-04-04