Service Advisor

If you''re looking for an opportunity to join the automotive industry as a valued team member, your search is complete. Bradley Hubler Chevrolet has a great history of providing excellent career opportunities in the Franklin area for sharp, energetic people.About YouYou''re a passionate, skilled, and dedicated individual who is excited by the opportunity to work at our store. You''re highly self-motivated and detail-oriented with solid organizational and time-management skills. You''re excited about innovative technologies, ideally have automotive service repair experience, and are committed to our goal to provide the ultimate customer experience.As a Service Advisor, you will own our customer''s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service.BENEFITS:Medical, Dental & VisionLife InsuranceLong-Term & Short-Term disability401KPaid vacationPaid sick daysRESPONSIBILITIES:Meet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relations.Maintain the company''s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.Monitor the progress of each vehicle throughout the day, and updating customers frequentlyIncrease profitability by maximizing sales & execute retail promotions.Responsible for overseeing the technician working on customers'' vehicle including their time management/efficiency, parts ordering, job completion times.Oversee and participate in quality control.Participate in the development and documentation of Standard Operating Procedures as appropriate.REQUIREMENTS:High School Diploma or equivalent.Accredited training in service advisor skills, customer satisfaction and quality control.Automotive service advisor experience.Ability to concentrate and accomplish tasks despite interruptions.Ability to perform a variety of tasks simultaneously.Must be willing to submit to a background check & drug screen

Created: 2025-10-04