Sr Field Engineer

Sr Field EngineerLocation: San Francisco, CAClearance: Ability to obtain a Public TrustSchedule (FT/PT): Full TimeAccepting only 1099: $30-$34/hrSeeking a Sr Field Engineer to join our team! As the Junior Field Engineer you will be responsible for the following:•Provide desktop, application, and network application incident resolution•Support pre/post application releases•Provide remote support services for telework/home users•Ensure IT services are rendered/tested for telework users using VPN and CITRIX services•Provide on-site support for deployment and security remediation functions•Gather analyze, and report end-user support trends•Manage user installation and relocations requests•Asset Inventory Support -Assist with physical inventory as needed. -Assist in receiving and receipting property -Transfer of property to other organizations -Process computer equipment for excess and disposition•Disposal Preparation Support -Ensure disposal policies and procedures are employed -Ensure every device is wiped/degaussed prior to site removal•Encryption Services -Ensure laptops are properly encrypted -Encrypt laptops discovered without encryption -Provide password recovery for encrypted device•Video Conferencing and Audio/Video O&M -Troubleshoot system problems and repairs -Work with support staff for remote troubleshooting and repairs -Assist in setting up presentation devices and Video Conference units -Set up, ensure functionality, be available during events and shut down video conferences•Local On-Site Cabling•Network support -In conjunction with network operations, restart network equipment; switches and routers -Replace defective network equipment, including switches and routers•Wireless Services -Assist users with mobile communication devices (mobile phones, iPads, and laptops) with incident support tickets -Provide Tier 2 support in the field, to include hardware troubleshooting , OS re-install, and equipment swapping support•Account Management Services (Active Directory)•Hardware Incident Resolution -Identify and resolve hardware issues, including replacement of worn or broken parts.•Other duties as assignedRequirements•Public Trust Clearance•High School Diploma• •5-8 years of experience (or commensurate experience)Preferred Skills/Experience:•CompTIA Security +•CompTIA Network +•CompTIA Server +•CompTIA A+•Microsoft Certified Solutions Associate (MCSA) Windows 10 and/or Office 365•AppleCare Mac Technician - provided by Dice

Created: 2025-10-04