Department Support Specialist II

OverviewKelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with over 25 locations and comprises more than 500 physicians providing primary and specialty care in a collaborative manner.With 55 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.Kelsey-Seybold Clinic is changing the way health cares.ResponsibilitiesUnder the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. This individual also analyzes eligibility media, utilizes various system applications for reporting purposes, interprets multiple medical plan benefits to maximize accurate collections, endorses mutual respect amongst all members of the healthcare team, practices positive guest/peer relationships and works with others to promote an efficient and effective team, and demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients. This position generally supports greater than physicians including department chief/managing physiciansQualificationsDepartment Support Specialist IILocation: Spring Medical CenterJob Type: Full Time Department: AdministrationSalary Range: $37,872.80 to $49,708.05 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS(A = basics; B = preferred)EducationA.High School diploma or GED from an accredited programB.Associate or Bachelors degreeExperienceA.3 years general administrative experience and 2 years medical insurance verification experience or experience scheduling operative procedures. OR1 year previous KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers.B.Ability to speak/understand Spanish.CPT/ICD codingLicensesA.B.Special SkillsA.Typing skills 40 WPM with 10 or fewer errors. Basic math ability. Alpha/Numeric Forms Entry. Working knowledge of Microsoft Office. PC experience.B.Typing skills 55 WPM with 5 or fewer errors. 10 key by touch.OtherA.Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture. IM Bills lead for department. B.WORKING ENVIRONMENTOffice

Created: 2025-11-15