Parts Receptionist - Kearny Mesa Ford and Kia

Parts Receptionist - Kearny Mesa Ford and KiaJob Summary:The Parts Receptionist is responsible for greeting customers when they come into the dealership''s Parts Department, answers customer questions and directs customers to the appropriate staff member. The Receptionist will answer all incoming calls, take messages and transfers calls to the appropriate department and/or associate. The Receptionist must be familiar with vehicle models and personnel within the dealership to accommodate customer request and be polite and professional with all customers and employees.Responsibilities:- Greeting the showroom customers and assisting them by providing the information needed or referring them to the correct staff member. - Operating the telephone switchboard by answering incoming calls, transferring callers to appropriate personnel, taking messages and using the paging system.- Documenting customers who come into the dealership, noting basic demographic information and contact information.- Performing general administrative duties, such as taking care of plants and straightening magazines, to maintain the lobby or reception area.- Other duties as assigned.Qualifications:- Customer service and administrative experience is highly preferred. - Parts Receptionists must be organized to keep track of all incoming calls and visitors and have good communication skills, as they are usually the first person a customer interacts with in a dealership. Supervisory Responsibilities:- None.Duties/Responsibilities:- Greets clients, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location.- Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.- Receives mail, documents, packages, and courier deliveries and delivers or distributes items.- Performs administrative and clerical support tasks.- Performs basic filing and recordkeeping.- Performs other duties.Required Skills/Abilities:- Excellent verbal communication skills.- Excellent interpersonal and customer service skills.- Basic understanding of administrative and clerical procedures and systems.- Proficient with Microsoft Office Suite or related software.Education and Experience:- High school diploma or equivalent required.Physical Requirements:- Prolonged periods of sitting at a desk.- Must be able to lift up to 15 pounds at times.Kearny Mesa Ford & Kia offers excellent benefits, including medical and dental insurance, life insurance, a 401K plan, flexible spending accounts, advancement opportunities and much more. Kearny Mesa Ford & Kia is an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. PI188937073

Created: 2025-11-15