Information Technology Infrastructure Analyst P11

Information Technology Infrastructure Analyst P11 Print (Apply Information Technology Infrastructure Analyst P11 Salary $21.00 - $38.53 HourlyLocation Lansing, MIJob TypePermanent Full TimeDepartmentTechnology, Management and BudgetJob Number0801-22-22-241ssClosing8/29/2022 11:59 PM Eastern Bargaining UnitNON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)Description Benefits Questions Job DescriptionThis position serves as an analyst performing a wide range of professional assignments in an Information Technology environment. Serving as a technical expert, provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Analyst provides on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated and specialized set of diagnostic tools with elevated privileges. The position also serves to lead, coordinate and oversee teams that work on processes, procedures and technical specifications; plans, designs and oversees analytical and technical assignments and the implementation of computer hardware, software and network components. This position will also report to an Agency Dotted Line Manager.Knowledge, Skills & Abilities:Considerable knowledge of microcomputer hardware/software, data communications networks, record keeping. Ability to diagnose hardware/software problems, install/repair microcomputers and related equipment, prepare and install software packages, and works under pressure. Ability to prepare detailed instructions and documentation, analyze instructions and data, conduct training & information sessions, manage projects, LAN administration, telecommunications support, communicate at a level appropriate to the audience, make oral and written reports and presentations.Forbes names State of Michigan a top 10 employer for new graduates The State of Michigan ranked eighth out of 300 total recognized organizations in a list of America''s best employers for new graduates published in Forbes May 25. The list is based on an independent survey of more than 20,000 young professionals in the U.S. from companies with at least 1,000 employees.DTMB-Jobs (Required Education and ExperienceEducationPossession of a bachelor''s degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.ExperienceNo specific type or amount is required.Alternate Education and ExperienceInformation Technology Infrastructure Analyst P11 - 12Possession of an associate''s degree with 16 semester (24 term) credits in computer science, data processing, computer information, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.OREducational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.Additional Requirements and InformationCertain positions may require certification in specific information technology programs.View the job specification at: the Position Description (PD.doc) here. You must apply for this vacancy through the NEOGOV system; click on ''Apply'' in the job posting for instructions in submitting your electronic application. Hard copy applications will not be accepted.If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted) Failure to attach applicable transcripts may result in your application being screened out.You must attach a detailed resume to your application (word or pdf). You will also need to attach (word/ pdf) a cover letter describing what strengths and work experience you bring to this position. Failure to do so will result in your application packet being screened out as incomplete.Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.State employment benefits include everything from health insurance to retirement income and can be worth 25% to 50% of salary depending on wages and benefits.This page briefly explains some benefits provided under Civil Service rules or union contracts.Leave TimeFull-time employees receive between 15 and 35 vacation days per year. Employees also receive 13 sick days per year and 8 hours of leave to participate in certain school functions or community activities. Employees may also qualify for up to 12 weeks of paid or unpaid leave for certain family or medical situations.HolidaysState employees receive 13 scheduled holidays each year, including New Years Eve and New Years Day, Christmas Eve and Christmas Day, Memorial Day, and Veterans Day, just to name a few. State employees also receive Election Day off every other year.Alternative Work SchedulesFlexible work schedules and telecommuting options are available in many surance and Other BenefitsEligible employees can choose from a variety of health insurance plans, including a PPO, HMOs, and a High Deductible Health Plan with HSA. Other coverage includes vision, dental, life, and long-term disability insurance, as well as tax-deferred Flexible Spending Accounts (FSAs) for health, prescription, dental and vision eligible expenses, dependent care expenses, and Qualified Transportation Fringe Benefits (QTFB). Employees also have the option to purchase additional life, accidental death, and long-term care insurance, auto/home insurance, identify theft protection, and legal services. For additional information, visit Paid Parental LeaveProvides eligible individuals up to 12 weeks of paid leave immediately following birth or adoption of a child.Deferred CompensationEmployees may invest income in a tax-deferred retirement investment program. The state offers two optional deferred compensation plans, the 457 and 401(k). Employees decide the amount deducted from their paychecks.RetirementEmployees receive a minimum 4% state contribution toward their retirement fund. If an employee elects to contribute more, the state will match up to 3%. The Office of Retirement Services administers two different retirement plans for State of Michigan employees: Defined Benefit (DB) (and Defined Contribution (DC) (. New hires can also receive up to a 2% employer match into a Personal Healthcare Fund and a lump-sum credit to a tax-deferred account if eligible. More information is available at the Office of Retirement Services (.01 ITINFAN11-12 - Do you possess one of the following? A bachelor''s degree or higher with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management, or mathematics. If so, please attach a copy of your official college transcripts. OR an associate''s degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics; and at least two years of experience as an application programmer, computer operator, information technology technician or an Information Technology Student Assistant. If so, please attach a copy of your official college transcripts. OR an educational level typically acquired through the completion of high school, and at least four years of experience as an application programmer, computer operator, information technology technician, or an Information Technology Student Assistant.YesNo02 Do you have experience leading computer deployments, replacements or other large projects? No experience leading deploymentsProject lead in 1-10 deploymentsProject lead in 10-25 deploymentsProject lead in 25 or more deployments03 Describe your experience with leading computer deployments, replacement or other large projects. (Information should include number of machines, staff involved and time taken). 04 How many years'' experience do you have supporting desktop and laptop hardware? NoneLess than 1 year1 to 2 years3 to 5 yearsMore than 5 years05 Describe your experience supporting desktops /laptops hardware. 06 Have you ever been designated as a Lead Technician? YesNo07 Describe in what topic you were considered a Lead Technician and how you assisted other technicians. 08 How many years'' experience do you have with System Center Configuration Manager SCCM (SMS)? NoneLess than 1 year1 to 2 years3 to 5 yearsMore than 6 years09 How many years'' experience do you have with Active Directory? NoneLess than 1 year1 to 2 years3 to 5 yearsMore than 6 years10 How many years'' experience do you have training IT customers? NoneLess than 1 year1 to 2 years3 to 5 yearsMore than 6 years11 Describe your experience training IT customers. 12 How many years'' experience do you have with Network topology? NoneLess than 1 year1 to 2 years3 to 5 yearsMore than 6 yearsRequired Question AgencyState of MichiganAddress400 South Pine Street Lansing, Michigan, 48909 Phone(800) 788-1766 State of Michigan is an Equal Opportunity Employer WebsiteApply Please verify your email address Verify Email

Created: 2025-10-04