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Veterinary Receptionist (Client Relation Specialist)

Animal Hospital at Brier Creek - Raleigh, NC

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Job Description

If you are passionate about the Veterinary field and are looking to make a positive impact, we would love to speak with you about joining our team! The main function of our Client Relations Specialists (CRS) at the Animal Hospital at Brier Creek is to focus on the Pet Parents (clients) by being the first line of communication between the Pet Parents and our Veterinary team. JOB TITLE: Client Relations SpecialistSUMMARY OF POSITION:As a CRS with Animal Hospital at Brier Creek (AHBC) you are the cornerstone of the hospital, greeting Pet Parents when they walk in the door, answering phones, scheduling appointments, checking emails, checking our online pharmacy, and interacting with other team members. They are friendly, professional, passionate, able to complete multiple tasks during a shift, and showcase our motto "Where Pets are Family". ESSENTIAL RESPONSIBILITIES AND TASKS:Client EducationMulti-Line Phone Management Greeting ClientsClient CommunicationScheduling AppointmentsEmail Management Data EntryPayment ProcessingTeamworkQUALIFICATIONS Experience working in veterinary hospital preferredAttention to detailAbility to multitask and take initiativeAbility to work in stressful situations while making sound decisionsExcellent customer service skillsExcellent prioritization and efficiencyMust be able to lift 40 pounds alone, and over 50 pounds with assistanceJob Type: Full-time or Part-TimePay: $12.00 - $16.00 per hourBenefits:Health InsuranceDental InsuranceVision InsurancePet Care BenefitsFlexible ScheduleHealth Savings AccountPaid Time Off

Created: 2025-11-15

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