Project Manager, Operations

The Project Manager, Operations is accountable for managing strategic, comprehensive, and complex projects focused on new or existing business, processes, re-engineering process flows, and systems, cost improvements and operational efficiencies, from inception to delivery including planning, design, and execution; and assisting with implementation across multi-functional business units. KEY ACCOUNTABILITIES INCLUDE:Manage projects from inception through delivery ensuring completion of the project objectives on schedule and within budget constraints.Coordinate with Director of Operations Excellence on multiple initiatives for M&A new business, Facility expansion, proposed re-engineered business processes and systems to analyze feasibility ROI (return on investment) and standard approach of projects.Drive standardization of project management through out the organization in regards to platforms, methodology, and deliverables.Develop detailed project charter and plan (goals, objectives, strategy, scope, budget, scheduling, risk mitigation strategies, contingency plans, approach, requirements, deliverables, timelines, work breakdown structures, use case, test case and training needs) utilizing project management disciplines and methodologies including process analysis, mapping and flow charting to ensure synchronization of processes and systems.Engage key stakeholders, define and coordinate activities, communicate changes and progress, build commitment, overcome resistance and lead project tegrate business and technical issues management to deliver forecasted results according to schedule and budget and provide expertise, leadership, guidance and supervision to cross-functional and/or multi-unit teams regarding forecasting, tracking and executing project related tasks, budgets and resource allocations.Establish communication plan and conduct regularly scheduled project briefings regarding status, issues, and challenges with all levels of business unit, business sponsors and management for all projects and implementations.Work with KPI (Key Performance Indicators) metrics.Ensure that projects and programs that are global in nature are effectively communicated across the company.Ensure compliance with all related policies, local, state, federal and ISO 9002 requirements pertaining to the business unit logistic initiatives.Assist in the development of standard operating procedures and training of the implementation team and staff on requirements.Monitor performance metrics and measurements related to individuals, teams, processes, and projects.Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management.Conduct post-mortem assessment of project performance/success (both operational and financial).Identify and publish best practices results as part of on-going process to increase improvement.Develop standard project templates for multiple profiles/scopes of logistics projects and business.REQUIREMENTS:Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals.Demonstrated success in leading, managing and developing staff and high-performance teams.Develop short and long-range project planning and effectively communicate information to diverse work groups. Experience in strategic planning and execution.Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes and identifying timeline constraints and risks.Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications.Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, employees and vendors.Solve critical issues in a fast-paced environment with time-sensitive deadlines.Excellent written and oral communication skills including the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments.Strong interpersonal skills including diplomacy and patience.Demonstrated skills in organization group process, problem identification and resolution.Strong organizational and time management skills with ability to manage multiple projects and set priorities.Manage the financial aspects of the department including purchasing, budget preparation and review, financial reporting and monitoring expenses.Must be able to read, write and speak English fluently.EDUCATION & EXPERIENCE:Minimum:Bachelor''s Degree in Business, Transportation, Logistics, Supply Chain Management or a related field.Minimum 5 to 7 years''experience in a progressively responsible project manager role or similar roles in transportation logistics or supply chain management.Minimum5 years industry experience and minimum 3 years supervisory or managerial experience.SPECIALIST CERTIFICATIONS:Project Management Certification (PMP, CPM, MPM).CPIM (Certified Production and Inventory Management).Lean & or Six Sigma continuous improvement experience a plus.

Created: 2025-11-15