DSHS DDA Developmental Disability Case Resource Manager

DescriptionDSHS DDA Developmental Disabilities Case Resource Manager Are you seeking an environment where you make a real difference in the lives of others? We are looking for someone with your passion, experience, and tenacity in helping developmentally disabled children, adults, and their families.This role is integral to the functioning of the Developmental Disabilities Administration (DDA). The part you''ll play is one of an advocate, case worker, and all around resilient problem solver for those you serve. As a valued member of our Lynnwood office duty station, you will join a team of dedicated Case Resource Managers caseload serves clients with disabilities in their own homes in South Snohomish County, which focuses on person centered planning for service delivery of individuals with developmentally disabilities. This job is a great opportunity to support our mission to Transform Lives. Some of what you''ll do: Identify support needs of customers of Developmental Disabilities Administration (DDA)Schedule and conduct face-to-face home visits with customers and familiesComplete and revise customer assessments and service plans in CAREUtilize database software programs to manage client data Review and monitor customer plans, reports, and progressBased on assessed needs, refer individuals to appropriate DDA services, other department services, and community programs/resources.Work with families and community members to advocate on behalf of customers.Work with individuals, families and providers to prevent disruption in servicesWork in a fast paced environment with multiple requirementsWhat we are looking for: Experience managing a caseload of clients with developmental disabilitiesExperience supporting individuals with developmental disabilities and the number of years of experienceExperience utilizing and coordinating multiple social service programs and resources to meet client needsProven ability in maintaining database software programs such as Microsoft Access to manage, track, update, query, or run reports etc., on client dataHands on experience with payment systems (Barcode, CARE, ACES, SSPS, etc.)Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Access, and OutlookExperience determining eligibility of applicants for programs or services, including gathering financial and other information, interpreting rules, and conducting interviews in order to make decisionsWorking knowledge of Developmental Disabilities Administration RCWs, WACs, policies, and proceduresWho should apply?Professionals with a Bachelor''s degree in social sciences, social services, human services, behavioral sciences or an allied field and two (2) years of experience providing social services to people with developmental disabilities. Graduate training will substitute, year for year for experience.OROne year experience as a Developmental Disabilities Case/Resource Manager Trainee within Washington State the Developmental Disabilities Administration.How to apply: Please include current contact information for three professional references and attach the following with your application:A current chronological resumeA cover letter detailing your experience as it relates to the ''What we are looking for'' section of this announcementA copy of your college transcripts to verify degree information Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency''s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Questions about this opportunity? Please contact Jason Black and reference job number 09602. NOTE: Per Governor Inslee''s Proclamation 21-14 (Download PDF reader) state employees must be fully vaccinated. Your vaccine status will be verified. Please note medical or religious accommodation may be available once an offer of employment is made. Supplemental InformationPrior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant''s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver''s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.E-Verify® is a registered trademark of the U.S. Department of Homeland Security'' on your website and on printed materials.

Created: 2025-10-04