Lead Cloud Applications Engineer

OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The Opportunity:The Lead Cloud Application Engineer will be responsible for providing support and review for all activities related to hosted Applications on Cloud. This individual must understand thoroughly current design with hands-on technical experience. The role will also help support the development of innovative solutions in cloud and infrastructure technologies.You are Great At:• Collaborate with teams from Product Development, Professional Services, and Customer Support teams to Deploy Services / Applications.• Be an expert on Datacenter migration of Applications/Services, and Disaster Recovery Planning & execution.• Work on Post Implementation Review process for bugs, fixes, and issues encountered in active production instances.• Actively support production incidents, problems, and on root cause analysis.• Provide feedback with Engineering and Professional Services teams to make services stable and resilient.• Develop/enhance GXS'' Automated Deployment strategy• Knowledge on integration points of hosted Applications and related implementation expert for CloudOps• Work with 3rd party vendors and their support organizations for any impact to OT hosted solutions• Ability to prioritize work to ensure timely project deliveries.• Available to work on weekends to schedule maintenance activities and Deployments.• On rotation monthly 24x7 on call supportWhat It Takes:• Bachelor''s degree in Computer Sciences or related• Minimum 6 to 9 years of Application Administration and Middleware Administration experience• Container-based Application Deployments and DevOps, Kubernetes, CD, exp in Java env, Automation Ansible/Chef/Puppet. etc., On-call support• Well-versed in J2EE container technologies e.g. Tomcat, WebLogic, WebMethods integration platform, and technologies such as JMS Broker ActiveMQ, and apache webservers.• Knowledge of Linux / Middleware (Tomcat, Apache)• Working experience on RedHat and Windows Operations Systems based Physical / VM Machines.• Familiar with Container-based Application Deployment and DevOps tools.• Experience in Dockers and Kubernetes-based deployments• Work experience on public cloud platforms such as GCP and AWS.• Review product design documents to ensure compliance with architecture standards• Proficiency in writing scripts (bash, ksh, perl, Powershell, Expect, Awk, Python is a plus)• Expertise in analyzing Application container performance, reviewing JVM Settings & thread dumps.• developing and maintaining detailed documentation of work• Excellent communication and people skills• Strong analytical and problem-solving techniques• Experience with monitoring tools such as JIRA, HP OM, New Relic, Zabbix, etc.• Understanding of ITIL processes • Familiarity with LoadBalancers/F5, Firewalls, SMTP, DNS Services, and Networking protocols. While OpenText is an Equal Opportunity Employer, our efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact [Click Here to Email Your Resumé].Subject to applicable laws and regulations, OpenText''s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office to maintain a safe workplace for our employees.

Created: 2025-09-06