Greeter @ Cafe Zinc

Dolce is now seeking a Greeter @ Cafe Zinc to join our team at the Dolce The H Hotel location in Midland, Michigan.Job SummaryThe Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.Education & Experience• High School diploma and/or experience in a hotel or a related field preferred.Physical Requirements• Flexible and long hours sometimes required.• Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.• Ability to stand during entire shift.General Requirements• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.• Must be able to multitask and prioritize departmental functions to meet deadlines.• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.• Attend all hotel required meetings and trainings.• Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.• Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.• Must be able to cross-train in other hotel related areas.• Must be able to maintain confidentiality of information.• Must be able to show initiative, including anticipating guest or operational needs.• Perform other duties as requested by management.• Maintain a friendly and warm demeanor at all times.Fundamental Requirements• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.• Greet and seat guests at appropriate tables in a timely manner.• Be attentive of guests'' needs assist in providing a pleasant dining experience.• Assist cashier in collection of money or credit cards from guests and servers as needed.• Know how to prepare cashier report at the end of the shift.• Pay out servers'' and service attendants'' tips if appropriate.• Know how to properly take reservations for outlets.• Ensure quality control of menus with regard to cleanliness and appearance.• Perform opening and closing duties according to established sidework checklist.• Ability to answer the telephone according to standards.• Have a complete knowledge of standards of service for receiving a room service order.• Have a thorough knowledge of menus and current specials in all applicable departments.• Assist servers and cashiers in the servicing of guests as needed.• Know and understand the state liquor laws.• Ensure overall guest PANY OVERVIEW:Wyndham Hotels & Resorts is the world''s largest hotel franchising company by the number of properties with approximately 9,000 hotels across over 95 countries on six continents. Through its network of more than 813,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 22 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs more than 4,000 team members worldwide who are dedicated to the Company''s mission of making hotel travel possible for all.Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.Job Location: Dolce The H Hotel, 111 W Main Street, Midland, Michigan 48640Employment Status: Part-time

Created: 2025-10-04