Rental Regional Service Manager

Job Purpose The Manager of Regional Service is responsible for the overall success of NMC''s Rental Service division. You''ll manage the performance and development of 27 employees at nine NMC CAT Rental Store locations across Nebraska and Council Bluffs, IA. As the Manager of Regional Service, you will ensure uninterrupted rental services to our customers by establishing and achieving rental-ready standards and service operations processes such as annual inspections and planned maintenance. Measures of success include such metrics as P&L, equipment readiness, customer satisfaction and safety. This position is based out of Omaha, NE but you''ll spend ~25% of the time visiting our store locations where you will embody and build a high-performing and safe culture through engagement and accountability. We''re looking for a team player with a positive attitude who can drive success through engaged leadership. Essential & Primary Job Duties Manages regional P&L through analyzing and controlling expenditures to conform to budgetary requirements Builds and manages a competent team by effectively hiring, training and developing employees, delegating work assignments, writing and conducting performance appraisals, coaching and counseling, and administering disciplinary procedures. Plans, manages and controls all service-related activities associated with service repair work. Develops measurable goals and a system of accountability for contamination control and administers ongoing safety programs. Coordinates safety training and provides guidance in the field of safety. Executes shop safety in accordance with both company and governmental standards. Addresses matters pertaining to service such as technical issues, diagnosing equipment failures, invoice and repair inquiries, etc. Makes policy and re-work decisions based upon best interest of NMC and customer. Ensures employee skills, capabilities and areas of expertise are routinely assessed and training secured when needed, in order to keep abreast of developments in the industry and maintain a high level of knowledge resulting in minimal customer downtime. Tell Us About Yourself We are interested in knowing the nuts and bolts of who you are, so tell us about your proud moments and accomplishments that got you to where you are today. Tell us about your related experiences and training. Let us know how your background aligns with this position''s responsibilities. *If you have any questions prior to applying, please reach out to our Recruiting team at [Click Here to Email Your Resumé] or 402-891-7555.Benefits Medical (and FSA/HSA plans), Dental, Vision Insurances Paid Vacation and Holidays Company-paid Basic Life Insurance Supplemental Term Life Insurance 401(k) with Match Tuition Reimbursement and In-house Training Dept. Paid Military Leave Short and Long-Term Disability Safety Glasses and Boot Program Experience the NMC Difference At NMC, we will provide you with a different set of tools to help you advance your career: The People/Culture: You can expect to work with helpful, friendly and collaborative teammates. Our technicians drive our business and they operate in a trusting and flexible environment. Flexibility: At the end of the day, our home and families are what is most important. Our managers offer flexibility so you never have to worry about choosing between work and family. Challenge/Opportunity: This is not a production environment. You will find new challenges and a variety of tasks every day. You get to choose your path and how you would like to grow. Brand: Our employees take pride in representing the 1 brand in construction equipment. Caterpillar has been rooted in our blood since we were children. To see more about the NMC difference, watch the video below: About NMC CAT As a Nebraska-based company with more than 80 years in the equipment industry, NMC is focused on providing a comprehensive line of capital equipment solutions to the many industries we serve. Our employees enjoy a relaxed culture with competitive compensation, a comprehensive benefits package, and an inspiring culture. The NMC team is focused on enabling our customers'' success by understanding their unique needs and delivering tailored, innovative equipment solutions with a specialization in Caterpillar construction equipment, power generation, material handling, rental equipment, and total truck service. NMC takes pride in cultivating strong relationships with our customers and our talented professionals; these connections cultivate growth and success and they are truly the strength of NMC. Our Values: Integrity, Relationships, Entrepreneurship, Excellence, Stewardship NMC is an equal opportunity employer and affords equal opportunity to all applicants for all positions. NMC Group, Inc. shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

Created: 2025-11-01