Hospitality Manager

Hospitality Manager Job Description For 21+ years, Críªpes í Latte has been helping Fortune 1000 companies differentiate their brands and connect with their audience''s coast to coast throughout the US and Canada. With an innovative & experiential menu and a highly trained professional team, we create brand consistent food & beverage experiences designed to draw people in when it matters most. We provide our team members with a robust compensation and benefits plan with opportunities for on-going professional career development. As a 100% employee-owned company, our customers'' success means so much more than a job well done. It means each time we create a fantastic experience; we''re investing in the future-both our customers'' and our own. The Hospitality Manager''s mission is to support the successful execution of our hospitality services through on-site and off-site event coordination, while motivating, teaching, mentoring, and coaching our team members. Qualified managers have years of experience as chefs, bakers, or food & beverage managers. Job Duties and Responsibilities include: -Each Manager is knowledgeable of and able to autonomously execute the company''s standard operating procedures including: -Interoffice communications and workflows -Testing and updating recipes -Prepping food for shows -On-site client communication -Setting up & breaking down hospitality stations -Warehouse safety, inventory, and equipment management -Is knowledgeable of all core hospitality services within their assigned tier -The Manager can oversee and train full and part-time hospitality team members on the following company training materials: -Hospitality standards and guidelines (uniform, grooming, travel protocols) -Training tools, service modules and recipes -Portion control -Travels to locations across the United States and Canada for multi-day hospitality events to support 25+ events per year. Each event is approximately 4-5 days of travel. At tradeshows, a manager can: -Collaborate effectively and provide leadership for team members -Make quick decisions with a sense of urgency to keep service objectives moving forward -Effectively sets up our team members for success in terms of guidance and resources -Support various Company administrative needs (i.e., phone calls, deliveries, meeting logistics, service recaps, etc.). -Works with the Operations team to execute assigned tasks, identify opportunities to save costs and or improve our overall operations (i.e., inventory management, warehouse organization, equipment maintenance and repair). -Actively supports team members to ensure company priorities are closed out in a timely manner Críªpes í Latte employees are part of a team of collaborative and creative hospitality professionals. Eligible full-time team members are awarded company stock at no cost to the employee. Employees benefit from access to rewarding career opportunities, benefits that include health insurance, paid vacation, and a competitive industry salary. Team members receive coaching and development through our training programs, 1:1 manager reviews and events hosted by our employee engagement committee. To see our team in action, go to:

Created: 2025-10-04