Beverage Cart Attendant

Picture yourself as a member of the Naples Grande Beach Resort family! Position Title: Beverage Cart Attendant Job Summary: Responsible for building relationships and providing service to Members and Guests ensuring their complete satisfaction while playing on the golf course or other designated areas. Enhance Member retention efforts and coordinate with the other Club departments to provide exceptional service at all times whether on the golf course, in the Clubhouse, or in other Food and Beverage service areas. Summary of Responsibilities: • Maintain excellent FB service standards as outlined in Naples Grande FB service standard guidelines and other training programs. • Offer Members and guests the opportunity to obtain and enjoy food and beverage while in the process of playing golf or enjoying other events. Know and follow the rules of golf etiquette when approaching a golf group at all times. • Greet Members promptly by name and make introductions with guests, maintaining a polite and friendly manner at all times, in order to provide high quality service in a timely manner. • Provide timely coverage of assigned course, anticipating visits to each group every 4-5 holes while maintaining communication with other attendants and management to ensure adequate coverage as needed. • Prior to departing onto the course for service, stock cart with food, beverage, ice, etc. and transaction supplies. • Collect payments (i.e., cash, member charge, etc.) and accurately reconcile daily bank at the conclusion of each shift. Process all business for the day and deposit in designated area. • Maintain proper knowledge of product, up selling where applicable. When possible, know which Members and guests are on the course by consulting tee sheets, attending line-ups, etc. • Operate golf carts within guidelines, policies, and procedures to ensure proper safety to avoid accidents. • Safely secure all products on cart including cash bank, keys, etc. and other company property as assigned. • Clean and sanitize the cart of all food, ice, and trash at the end of each shift. Ensure health code standards are met at all times. • Able to work in all weather conditions • Communicate with Service/FB Director when special products are needed or there are any problems with food quality, supplies or presentation. • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible. • Responsible for attendance at all Service Training Meetings as requested. • Wear a clean and neat uniform that follows Naples Grande standards. • Valid driver''s license to operate golf cart. Shift: Flexible Day(s) Required: FLEXIBLE including Holidays and Weekends if needed Minimum Requirements: • Ability to multitask in a fast-paced environment. • Excellent time management skills • Excellent people skills with both internal and external customers. • Exceptional communication skills, both verbal and written • Must be self-directed, motivated and demonstrate exceptional service, interpersonal, and analytical skills. Physical Requirements: • Must be able to sit at desk, walk and stand for long periods of time. • Occasionally required to sit and stoop, kneel or crouch. • Occasionally lift and/or move up to 50 pounds. • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Specific hearing abilities include ability to hear and understand spoken word in person, on the telephone and/or on the computer. Anticipated Start Date: Two (2) weeks from date of job offer For our Applicants: The Naples Grande Golf Course reviews applications in the order in which they are received, per position, without regard to the applicant''s race, color, national origin, ethnicity, religion, age, gender, marital status, sexual orientation, covered veteran status, or physical and mental disability, pregnancy, or on the basis of any other status protected by law. Applicants selected for further consideration will be contacted by the hiring team by phone or email. All other applications will be closed for further review. The Naples Grande Golf Course is a drug free workplace and an Equal Opportunity Employer. We conduct pre-employment drug screens, social security number checks and criminal background checks on all new hires and may conduct a credit or driving check depending upon position. We participate in the federal E-Verify program that allows businesses to determine the eligibility of their employees to work in the United States. Candidates must be able to provide documentation to support proof of eligibility to work in the United States upon hire. Northwood Hospitality Diversity & Inclusion The Company recognizes the value and importance of a diverse workforce and will continue to identify and attract a workforce of the best available talent at every organizational level. As the Company grows and expands, we remain committed to maintaining our workplace diversity, allowing us to maintain our leadership in the industry Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: • Medical, Dental, and Vision Coverage • Short-Term and Long-Term Disability Income Minimum Requirements: • Ability to multitask in a fast-paced environment. • Excellent time management skills • Excellent people skills with both internal and external customers. • Exceptional communication skills, both verbal and written • Must be self-directed, motivated and demonstrate exceptional service, interpersonal, and analytical skills. Physical Requirements: • Must be able to sit at desk, walk and stand for long periods of time. • Occasionally required to sit and stoop, kneel or crouch. • Occasionally lift and/or move up to 50 pounds. • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Specific hearing abilities include ability to hear and understand spoken word in person, on the telephone and/or on the computer. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Created: 2025-10-04