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Automotive Fleet Service Advisor

Courtesy Chevrolet AZ - Phoenix, AZ

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Job Description

As an Automotive Fleet Service Advisor, you are the person that our fleet customers look to when they need help with their vehicle. Because of thisyou play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facilityTechnician Specific BenefitsShop equipped with the newest technologyUniforms providedDiscounts on products and servicesHighly productive shopCareer advancement opportunities, promote from withinASE and state inspection certification reimbursement and all training expenses paid to further your careerContinued education, manufacturer hands on and web-based trainingClean and professional work environmentCompetitive wagesAdditional Benefits We OfferHealth, Medical and Dental401K PlanPaid time off and vacationGrowth opportunitiesEmployee vehicle purchase plansFamily owned and operatedLong term job securityFlexible Work ScheduleResponsibilities Greet every customer that enters our facility with hospitality and respectPresent the best solution to properly repair our customers vehicle in a way that is easy for them to understandManage the stores workflow in an effective and efficient mannerConsistently and effectively sell our services without jeopardizing honesty and integrityMaintain a positive attitude and team atmosphere at all timesCommunicate on the phone in a clear professional mannerBuild long-term relationships between the store, yourself and the customerDirects, coordinates, and participates in performing customer service activitiesShuttle customers as neededEnsure that all repairs are performed to proper specifications.Work together as a team andassist other employees as needed.Other duties asassigned.Qualifications Previous experience at an automotive dealershipYears of experience vary per positionHigh school diploma or equivalentDexterity, requiring a steady hand, excellent hand-eye coordinationExcellent customer service skillsBasic computer competenciesPositive, friendly attitude, along with a customer service mentalityEnjoy working in a fast-paced environmentTeam player with ability to collaborate with others effectivelyValid driver''s license and clean driving recordWilling to submit to pre-employment drug screen and background checkCourtesy Chevrolet is a family owned and operated dealership group with stores in CA and AZ. Since 1955 the business has been helping families, friends and customers find the car that will best meet their needs. This is a team that strives to be number one and puts the customer first.We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver''s license and have a satisfactory driving record.

Created: 2026-03-07

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