Senior Customer Service Representative with Security ...

Job Description: Essential Job Functions * Validate services are delivered to users* Document and track orders and delivery status* Provide customer support and reports to management* Provide IT support such as account creation, MAC process Required Qualifications * A minimum of 5 years of experience working with MS Office 365 suite* Current certification in one of the following (CySA+, GSEC, GICSP, Security+, CE, CND or SSCP) Other Qualifications * Experience with Microsoft Operating System training Skills and Attributes: * Excellent listening and interpersonal skills* Strong written and verbal communication skills* Strong attention to detail and requirements* Motivated team player* Continuous learner Clearance * Active Top Secret Clearance

Created: 2025-10-04