Lancome - - Counter Manager - ST LOUIS GALLERIA

Lancí´me is known for luxurious service, innovative products, and for the people behind them. The Lancí´me Counter/Business Manager represents the Lancí´me brand by sharing skills and knowledge, with a focus on maximizing team effectiveness.Key Responsibilities:Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goal for staff.Oversee training and development of staff.Mentor and coach beauty advisors on product knowledge, performance, KPIs, and service behaviors.Manage and execute all customer events held at store.Review the status of the customer registry and sampling log with the teamMaintain frequent communication with Lancí´me Field Sales and Training Executives and Retailer Department Manager.Establish relationships with key retailer departments (personal shopper, director of special events, visual.)Regularly attend Lancí´me-hosted seasonal training seminars twice a year and/or digital learning modules.Oversee all aspects of the Lancí´me business and maximize retail sales.Manage cleaning, re-stocking and moving boxes with teamTraining, Learning and Development:Lancí´me Beauty Advisors are enrolled in a brand-sponsored comprehensive three-day skincare, makeup and luxury service training (in-person or online) before starting role.High achievers are encouraged to pursue further professional development programs through Lancí´me''s Career Path Program. Areas of specialty include: makeup artistry, skincare and leadership.Qualifications:Must have a high school degree or equivalentMinimum of 2 years as a manager of a cosmetic retail team or single store location in a luxury or retail environmentTwo years of clientele development experience in working as or with professional sales associatesAbility to work a flexible schedule, possibly including nights, weekends and/or holidays (dependent on business staffing needs.) The position is employed by one of our retailer partners on behalf of the Lancí´me brand.You possess strong written and verbal communication skillsYou are comfortable performing skin care services on customers'' faces (as necessary and when dictated by customer and business needs) after being trained on all proper protocols to do soYou have a flexible work schedule which includes nights, weekends, and holidaysPhysical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basisWe are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [Click Here to Email Your Resumé]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.About Lancí´me: Women come to Lancí´me to look more beautiful and they leave feeling happier. For more than 80 years, Lancí´me has been joyfully making women all around the world feel as happy and as beautiful as they truly are. More than expert results, discover the joie de vivre of true innovation, inspiration, personalization and French elegance at Lancí´me. Lancí´me is a proud brand in the L''Oreal Luxe portfolio. As a division of the world''s leading beauty company, L''Oréal Luxe products are available at department stores, cosmetics stores, travel retail, but also own-brand boutiques and dedicated e-commerce websites.

Created: 2025-10-04