Project Manager

Job DetailsJob LocationiLIFE-Glendale-Baker Road - Glendale, WIPosition TypeFull TimeEducation LevelBachelor''s DegreeJob Shift1st ShiftJob CategoryManagementDescriptionThe Project Manger handles assigned operational, workflow, and/or technology related projects for iLIFE operations. The Project Manager will align people, processes, information systems, and structure with the strategic direction of the agency. The role will work closely with Information Systems (IS) Project Manager in the coordination of key project tasks including, business requirements, sequencing, testing, and deployment schedules in partnership with the IT function. Essential Job Functions:Proactively identify factors jeopardizing the project and escalate issues to management as appropriate.Prepare and maintain project plans that include but are not limited to - project timelines, schedules, agendas and training plans to include input from technical and operational resources.Monitor project deliverables and progress through the duration of the project plan and manage deviations as appropriate, including project scope and clearly defines and quantifies each stepEnsures that expectations are clear, priorities established, focus maintained, and tough decisions addressedDevelops accurate project estimates that include hours, duration, cost, and resources for all phases of a project Able to recognize issues and determine priorityAble to quickly isolate and independently resolve issues utilizing all available resourcesProvide verbal and written status reports to leadership and business units on project status and issue resolutionAbility to drive root cause analysis and continuous improvement initiatives to improve systemsEnsures that projects are delivered within the approved project scope and that projects meet approved project requirementsThe Project Manager directs the activities of project personnel and oversees other personnel, including vendors and consultants, toward successful completion of projects.Act as a Liaison between infrastructure, application development and business intelligence teams within IT and with business units outside of IT to provide information, gather requirements, and facilitate relevant discussions to include but are not limited to business requirements, functional specification, design specification, user documentation, system documentation, testing documents and help files.Assists in building business cases for process changes and investment in technologyAs needed, coordinates system development and deployment projects with Application Development and/or other implementation teamsHelps manage the scope and change control of project in conjunction with IT management and business partnersAble to create comprehensive documentation for all phases of the project including business requirements gatheringDrives communication across departments and among team members, expose areas of conflict, and lead efforts to resolve communication issues and make effective decisions. Communicates with all involved teams and management to provide regular updatesActs as a coach and mentor for technical staff on project management processes and techniquesDevelop and produce metrics, reports, and other relevant data as needed Monitors end-user training as necessaryInterfaces with external clients, vendors, and program partners as neededFosters a positive and representative work environment, which promotes development of acceptable work ethicsPractices and promotes safety in the workplacePerforms other related duties as assigned and may be aligned with other programs within the agency in order to meet consumer needs and contract requirementsFollows agency and internal departmental policies and proceduresPerform special assignments and or projects as assignedQualificationsRequired Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Technical Skills, Experience, Education, and Credentials:Bachelor''s degree with an emphasis in business, project management, management information systems (MIS), or a related field.Minimum 3-5 years of project management experienceMinimum 2 years direct experience managing information systems projects preferredExceptional organizational and time management skills, attention to detail, analytical skills, problem resolution and a high commitment to client satisfaction are essentialProven management skills including negotiating, leadership, delegation, planning and organizationStrong analytical, project development and project implementation skillsAbility to organize complex project steps and sequence tasks and priorities for efficient project construction Ability to analyze, isolate, duplicate and document software problemsStrong interpersonal and communication skills and the ability to interact with all levels of the organizationHighly motivated and results orientedStrong knowledge of and experience with MS Office suite and relational databases Wisconsin Driver License and auto insurance.Project Management Professional (PMP) certification is a plus.Highly collaborative, team-oriented Highly adaptable/flexible mindset Proficient in Microsoft Office (Excel, Project, PowerPoint, Word, Visio) This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.MCFI is an Equal Opportunity/Affirmative Action Employer and promotes a Drug Free Work Environment

Created: 2025-10-04