General Manager

Come Join Our Team! Great opportunity for a 1st time GM! Fairfield Inn & Suites Chicago Southeast/Hammond, IN Currently we are looking for a top performing General Manager. The general manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower staff to give superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel.We offer 94 guest rooms, and we offer easy access to destinations like Indiana Dunes National Park, Hard Rock Casino, McCormick Place, and Soldier Field. Our central location between Indianapolis and Chicago also makes our hotel a great choice! Come and join our FUN team! What is in it for YOU? DAY ONE BENEFITS!Medical, Dental, Vision ON DEMAND PAY (NO FEES!) * Access your pay as you''ve earned it! No cost to you!401K with a company match!Vacation/ Personal days & Holiday payHotel Room and Food and Beverage DiscountsTravel Discounts for Travel and Food and BeveragePersonal Days OffOnline Training CoursesCommonwealth University (Grow your Career in hospitality)Referral Program and BonusFlexible Health Care Spending AccountDay Care Flex Spending accountDirect DepositJury Duty LeaveBereavement LeaveEmployee Assistance ProgramAssociate of the Month/Associate of the Year/Service AwardsFree Basic Life & Basic Accidental InsuranceVoluntary Life Insurance Products for Self, Spouse and DependentsSome Key Areas of Responsibilities include:Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial successCollaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving themCreate a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of servicesLead sales and marketing efforts by developing a targeted strategy for publicizing the hotel''s services and amenitiesEstablish the hotel''s reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep Requirements:High school diploma or equivalent GED; degree in hospitality or related field of study preferredMust have at least 5 or more years of experience in the hospitality fieldPrevious experience as a hotel manager, assistant manager, or hotel department manager requiredDemonstrate excellent organizational skills, communication skills, and problem-solving skillsProven customer service experience as a manager; strong guest-focused mentalityApplicants must be able to work weekends & holidays. Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a "Whatever It Takes" attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.At Commonwealth Hotels, "We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need." EOE/Drug Free Workplace.

Created: 2025-11-15