Service Technician

Established in 1955, The Cook & Boardman Group is the nation''s premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family residential building applications. With more than forty convenient locations throughout the United States, we are uniquely positioned to provide the best entry and IT solutions for new construction, renovation and upgrade projects. We offer local service with a national presence. DescriptionSummaryThe Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.Essential FunctionsInstall, Service and Maintain of various access control devices and electrified door hardwareInstall, Service and Maintain various camerasInstall, Service and Maintain cable pathway systems to support security and network systemsMaintain company-owned equipmentWork in a team environment with other service team membersObserve all safety rules and best practicesPerform other duties, as requiredShall demonstrate a willingness to learn and work well within a team environmentMinimum QualificationsMinimum have 1 year of experience in the physical security, IT or electronics fieldExperience in configuring access control and surveillance systemsHigh school diploma or equivalentHold a valid driver''s licenseBe at least 21 years old to operate company vehiclesSuccessfully pass a background check and drug screenDue to job site and Federal contractual requirements, COVID-19 vaccination strongly preferredKnowledge, Skills and Abilities Ability to read and use a measuring tape, level and other required tools for installation requiredExcellent interpersonal skills, including external and internal communication (written and verbal)skillsDemonstrate a desire to learn the industry that C&B servesWilling and able to work a flexible schedule when required to meet our customer''s needs (nights, weekends, over-night, etc.) Comfortable with heights, such as working a ladder and/or aerial man-liftPresent oneself in a professional and neat mannerSolid organization, attention to detail and multi-tasking skillsExcellent written and verbal skill required with the ability to communicate and understand detailed instructionsPhysical DemandsSpends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends approximately 1/3 of time walking and talking/hearing. Frequent lifting required of items 25-50 pounds. Work Environment May require driving to project sites. May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Cook & Boardman Group is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 336-768-8872 x2 or by sending an email to [email protected]

Created: 2025-10-04